Production Supervisor

casetify· Japan
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📍 Tokyo Prefecture, Japan

About this role

Purpose of Position

  • CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. 
  • The roles will be stationed in the Japan production site (near Haneda) and be responsible for managing and supervising the daily operations, maximizing production output & efficiency as well as taking lead in improvement projects.

Job Description

  • Organise and supervise the Japan production site to achieve company’s business objectives
  • Manage production functions from printing, packing, assembly, shipping to warehousing to ensure efficiency and productivity as well as the on-time delivery of production schedule
  • Solve or report any operational issues in production sites and retail stores
  • Monitor performance of the outsourced service providers                                                                  
  • Implement operation SOPs and make suggestions when necessary
  • Perform staff training and coaching
  • As a first point of contact for logistics issue related to retail distribution/local delivery/stock return
  • As a contact point between HK logistics team and JP service providers

Requirement

  • Tertiary Education/Bachelor Degree in Business Management, Supply Chain Management, Operations Management, Logistics or other related discipline
  • 3+ years of relevant working experience in production / operations management
  • Strong analytical and problem-solving mindset
  • A team player with strong communication skills
  • Proficient in Japanese and English or Mandarin

 

【職務概要】 国内生産拠点のにおいて、会社のビジネス目標達成に向けたプロダクション部門(製造加工〜物流)の運営全般を担当していただきます。印刷、梱包、組み立て、出荷、倉庫管理に至る一連のプロセスにおいて、効率性と生産性の向上、ならびに納期の徹底を管理・推進する役割です。

【主な職務内容 / Key Responsibilities】

  • 生産拠点および工程の統括管理
    • 印刷、梱包、組み立て、出荷、倉庫管理(物流)の一連の製造工程をマネジメントし、生産効率・生産性の向上を図る
    • 生産計画に基づき、納期(On-Time Delivery)を厳守するための進行管理および調整
  • 課題解決および報告(エスカレーション)
    • 生産現場および直営店・リテール店舗で発生するオペレーション上の課題解決、または迅速な上司への報告・対応
  • 外部委託先(アウトソーシング)の管理
    • 業務委託先や協力会社のパフォーマンスモニタリング、および品質・スケジュールの維持管理
  • 標準作業手順書(SOP)の運用および改善
    • オペレーションSOPの確実な運用・浸透と、必要に応じた改善提案・プロセス最適化
  • 人材育成およびコーチング
    • 現場スタッフへの教育・研修(OJT含む)、およびスキルの向上に向けたコーチング

【求める人物像】

  • 製造・生産管理、またはオペレーション管理における実務経験(3年以上)
  • 状況に応じた課題解決力と、円滑なコミュニケーション能力をお持ちの方
  • 現場の課題を発見し、主体的に改善を推進できる方
  • 日本語:ビジネスレベル以上(社内・社外・現場での円滑なコミュニケーションができるレベル)
  • 英語 または 中国語:ビジネスレベル以上(グローバルチームとのコミュニケーションで使用)

Frequently Asked Questions

Is the salary disclosed for the Production Supervisor position at casetify?
The salary for this Production Supervisor role at casetify is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Production Supervisor position at casetify located?
This Production Supervisor role at casetify is based in Tokyo Prefecture, Japan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Production Supervisor at casetify belong to?
This Production Supervisor position is part of the Japan department at casetify. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Production Supervisor position at casetify?
Click the "Apply Now" button on this page. You will be redirected to casetify's official application portal hosted on greenhouse where you can submit your application directly.
When was the Production Supervisor job at casetify posted?
This Production Supervisor position at casetify was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Production Supervisor
casetify
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