Process Manager
eClerx
a) Develop and implement the change management enablement plan which includes Stakeholder Analysis, Change Impact Assessment, Communications and Training Strategies and User Adoption
ย b) Ensure alignment of Change Management activities with overall IT project timeline and track and report key milestones, dependencies, assess change readiness and mitigate any risks in advance of go-lives;ย
c) Strategically plan key adoption metrics the business should track to ensure implemented solutions have a return on investment and address adoption challenges as they arise;ย
d) Drive continuous improvement of internal change management processes.
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