Business Analyst
harriscomputer
Principal Service Delivery Manager
harriscomputer· Harris Global Business Services Inc.
About this role
• Manages our technology client relationship including daily communications, weekly status meetings, and monthly KPI/SLA reporting to executives
• Owns all client hosting issues and ensures they are satisfactorily resolved
• Delivers regular program status updates and performance reporting
• Owns all collaboration to ensure internal groups and business partners are delivering successfully
• Technology escalation point for our clients
• Manages our hosting profit margin and continuously strives to maximize
• Manages client delivery expectations
• Manages environmental change control for client awareness and acceptance
• Manages numerous internal workstreams for our clients (decommissions, right-sizing, security, best practices)
• Executes performance monitoring tools and reporting for proactive issue identification and resolution
Frequently Asked Questions
Is the salary disclosed for the Principal Service Delivery Manager position at harriscomputer?
The salary for this Principal Service Delivery Manager role at harriscomputer is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Principal Service Delivery Manager job at harriscomputer remote?
Yes, this Principal Service Delivery Manager position at harriscomputer is remote, with team members based in Remote - Philippines. You can work from home or anywhere in the supported regions.
Is the Principal Service Delivery Manager role at harriscomputer full-time or part-time?
This is listed as a Full time position. It is posted as a Principal Service Delivery Manager role in the Harris Global Business Services Inc. department at harriscomputer.
Which team or department does the Principal Service Delivery Manager at harriscomputer belong to?
This Principal Service Delivery Manager position is part of the Harris Global Business Services Inc. department at harriscomputer. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Principal Service Delivery Manager position at harriscomputer?
Click the "Apply Now" button on this page. You will be redirected to harriscomputer's official application portal hosted on workday where you can submit your application directly.
When was the Principal Service Delivery Manager job at harriscomputer posted?
This Principal Service Delivery Manager position at harriscomputer was posted on Aug 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Principal Service Delivery Manager
harriscomputer
You'll be redirected to harriscomputer's official application page on Workday.