Premium Food Runner | Part-Time | Penn State University Athletics

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Premium Food Runner is charged with the accurate and timely delivery of all orders and providing support to premium suite locations. The associate must be available to work for the majority of all of the events taking place.

This role pays an hourly rate of $15.00 - $17.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until December 18, 2026.

Responsibilities

• Works collaboratively to ensure the overall successful operation of the department
• Takes instructions from the managers or supervisors for prep-day and event-day responsibilities
• Participates in the pre-shift huddles
• Supports a hospitable environment by greeting guests throughout the arena
• Verifies and transports hot boxes and speed racks from/to the kitchen and pantry
• Distributes food/beverage and other service products from the pantry or kitchen to correct locations
• Provides quick and attentive follow-up for any delivery issues
• Assists with keeping the pantry inventory in order and keeping the pantry clean throughout the day
• Retrieves service ware to and from catering, club, and suite locations to the kitchen as directed
• Completes opening and closing side work as assigned
• Assists with the breakdown of assigned locations at the end of the event
• Thoroughly cleans and assists with the breakdown of the pantries and storage spaces at the end of the day
• Checks out with the pantry supervisor and/or lead runner at the end of the day and performs other duties as assigned
• Serves as a resource for guest requests, questions, or concerns and Assists with all preparation as needed

Qualifications

• Previous experience in a high-volume food service operation is preferred.
• Ability to work as part of a team with all associates, management, and stadium departments
• Excellent guest service skills, ability to adhere to service standards
• Ability to complete all required training sessions
• Ability to work accurately, courteously, and with a sense of urgency in a high-pressure environment
• Ability to follow job procedures and supervisor instruction

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.