Bilingual Post Sales Specialist

Who we are 

Iceberg Finance is a FinTech company providing alternative financing solutions in automotive, insurance, extended warranties, and personal loans. In 2022, we acquired iFinance Canada, a provider of fast-approval personal loans in the medical, dental, veterinary, and retail sectors. Together, we aim to offer innovative and flexible financing solutions tailored to the needs of our customers and business partners

About the Opportunity 

This isn’t your average call centre gig. We’re building something new — a high-energy team of closers, connectors, and champions who will define the next chapter of growth at iFinance Canada and Iceberg Finance. If you’re the kind of person who thrives on conversation, loves winning, and wants to be part of something from the ground up — read on. 

We’re launching a brand-new Inside Ancillary Sales team — and we want you on it. As a Post-Sales Specialist, you’ll be the voice our existing customers hear after they’ve already said yes. Your mission? Show them they made the right choice and help them unlock even more value from the iFinance/Iceberg ecosystem. This isn’t your average call centre gig. We’re building something new — a high-energy team of closers, connectors, and champions who will define the next chapter of growth at iFinance Canada and Iceberg Finance. If you’re the kind of person who thrives on conversation, loves winning, and wants to be part of something from the ground up — read on. 

You’ll work with warm, in-network customers to introduce our in-house loan protection plans and a suite of affiliate value-add services — including premium car maintenance perks and member benefits at a fraction of what they’d pay anywhere else. 

What You’ll Do 

• Contact existing customers within the iFinance/Iceberg ecosystem via phone and digital channels 

• Present and close on loan protection plans tailored to individual customer profiles 

• Pitch affiliate services including automotive care perks, roadside assistance, and exclusive member programs 

• Build rapport quickly — every conversation is a chance to deliver real value and earn real trust 

• Track your pipeline, log activity, and crush your daily and weekly targets 

• Collaborate with the team to share what’s working and elevate everyone’s game 
  

What We’re Looking For 

• 1–3 years of inside sales, phone sales, or customer success experience (financial services is a plus) 

• You’re a natural communicator — you listen first, then pitch with purpose 

• Resilience and energy: you bounce back fast, stay positive, and love the hunt 

• Comfortable working with CRM tools, call management platforms, and reporting dashboards 

• Bilingual (English/French) is a strong asset 

• A competitive spirit and a genuine drive to help customers find solutions that protect them 

Compensation & Benefits :

• Competitive salary
• Health, dental, and vision insurance from day one.
• RRSP with company match
• Dynamic work environment
• Opportunity to shape and lead a key company function
• A collaborative and team-focus culture

How to Apply

If you’re excited about joining a growing team and making an impact, we’d love to hear from you. Please submit your resume.