Patient Service Representative
dentalcarealliance
Patient Service Representative
dentalcarealliance· Field Office Staff
About this role
Overview
Patient Service Representative – Fayetteville, GA
Dental One Associates is looking for an experienced and friendly Patient Service Representative to join our team in Fayetteville, GA!
If you enjoy helping people, providing excellent customer service, and creating a welcoming experience for patients, we’d love to hear from you. You’ll be an important part of our team, helping patients navigate their appointments and treatment while supporting the day-to-day needs of the practice.
What You’ll Do
- Welcome patients with a friendly and professional attitude
- Answer phones and respond to patient questions and concerns
- Schedule, confirm, and maintain patient appointments
- Follow up with patients regarding cancellations and no-shows
- Register patients and maintain accurate patient information
- Post charges and payments to patient accounts
- Monitor and respond to voicemail
- Help patients understand their treatment and financial arrangements
- Maintain a clean, welcoming, and organized reception area
- Work closely with the dental team and Office Manager to provide an excellent patient experience
What We’re Looking For
- Dental office experience required
- Previous experience answering phones and scheduling appointments
- Strong customer service skills
- Experience with patient payments is a plus
- Knowledge of HMO/PPO dental insurance is a plus
- Friendly, professional, and dependable
- Strong communication and organizational skills
- Comfortable working in a busy, team-oriented environment
What We Offer
- Full-time schedule:
- Monday: 7:40 AM–5:30 PM
- Tuesday: 7:40 AM–5:30 PM
- Wednesday: 6:40 AM–2:30 PM
- Thursday: 7:40 AM–5:30 PM
- Friday: 6:40 AM–1:30 PM
- Health, dental, and vision insurance with individual and family coverage
- Life insurance and disability benefits
- 401(k) plan
- Team-oriented work environment
- Modern dental technology
- Opportunity to grow your career in a patient-focused dental practice
Join Our Team!
We’re looking for someone who enjoys working with patients and being part of a great dental team. If you have dental office experience and are ready for your next opportunity, apply today!
Qualifications
Legal Disclaimer:We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
Frequently Asked Questions
Is the salary disclosed for the Patient Service Representative position at dentalcarealliance?
The salary for this Patient Service Representative role at dentalcarealliance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Service Representative position at dentalcarealliance located?
This Patient Service Representative role at dentalcarealliance is based in Fayetteville, GA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Service Representative role at dentalcarealliance full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Patient Service Representative role in the Field Office Staff department at dentalcarealliance.
Which team or department does the Patient Service Representative at dentalcarealliance belong to?
This Patient Service Representative position is part of the Field Office Staff department at dentalcarealliance. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Service Representative position at dentalcarealliance?
Click the "Apply Now" button on this page. You will be redirected to dentalcarealliance's official application portal hosted on icims where you can submit your application directly.
When was the Patient Service Representative job at dentalcarealliance posted?
This Patient Service Representative position at dentalcarealliance was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Service Representative
dentalcarealliance
You'll be redirected to dentalcarealliance's official application page on icims.