Part-Time Customer Experience Specialist at Park at Oak Ridge Apartments

cottonwoodresidentialยท Property Management
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๐Ÿ“ North Carolina - Greensboro

About this role

Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Park at Oak Ridge Apartments in Greensboro, NC.ย 

In this role, you will work part-time. A flexible schedule is required, which includes evening and weekend hours. This position may offer up to 24 hours of work per week.

As a Customer Experience Specialist, you:

  • Put your upbeat attitude, communication skills, and creativity into action.
  • Stand and smile when greeting all customers, including prospects, residents, and vendors, when they enter the office.
  • Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text.
  • Answer all phone calls to the property and take detailed notes and information.
  • Ensure apartments are ready to show daily and for upcoming move-ins.
  • Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents.
  • Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters.
  • Assist in planning community events and social media marketing.
  • Organize package room daily as packages are delivered.
  • Maintain community-related communications and vendor relationships.
  • Begin to kick-start your career with room to grow into future management positions.

At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!

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Frequently Asked Questions

Is the salary disclosed for the Part-Time Customer Experience Specialist at Park at Oak Ridge Apartments position at cottonwoodresidential?
The salary for this Part-Time Customer Experience Specialist at Park at Oak Ridge Apartments role at cottonwoodresidential is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Part-Time Customer Experience Specialist at Park at Oak Ridge Apartments position at cottonwoodresidential located?
This Part-Time Customer Experience Specialist at Park at Oak Ridge Apartments role at cottonwoodresidential is based in North Carolina - Greensboro. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Part-Time Customer Experience Specialist at Park at Oak Ridge Apartments at cottonwoodresidential belong to?
This Part-Time Customer Experience Specialist at Park at Oak Ridge Apartments position is part of the Property Management department at cottonwoodresidential. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Part-Time Customer Experience Specialist at Park at Oak Ridge Apartments position at cottonwoodresidential?
Click the "Apply Now" button on this page. You will be redirected to cottonwoodresidential's official application portal hosted on greenhouse where you can submit your application directly.
When was the Part-Time Customer Experience Specialist at Park at Oak Ridge Apartments job at cottonwoodresidential posted?
This Part-Time Customer Experience Specialist at Park at Oak Ridge Apartments position at cottonwoodresidential was posted on Jun 10, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Part-Time Customer Experience Specialist at Park at Oak Ridge Apartments
cottonwoodresidential
Apply for this role โ†—

You'll be redirected to cottonwoodresidential's official application page on Greenhouse.