Ultrasound Technologist II
massgeneralbrigham
Outdoor Patient & Visitor Ambassador
massgeneralbrigham· 1200 The General Hospital Corporation
About this role
Site: The General Hospital Corporation
Days, Evenings and Nights available
Responsible for enhancing the overall patient and visitor experience within a healthcare setting. This position involves serving as a liaison between patients, families, and hospital staff, providing exceptional customer service, and ensuring a welcoming and supportive environment. This role also assists with patient navigation, address concerns, and promote a positive hospital image.
-Assist patients and visitors with navigation within the hospital, including directions to departments, facilities, and services.
-Address and resolve patient and visitor inquiries, concerns, and complaints in a timely and empathetic manner.
-Assist patients with check-in and check-out processes, ensuring a smooth and efficient experience.
-Act as a liaison between patients, families, and hospital staff, ensuring clear and effective communication.
-Inform patients and visitors about additional hospital services and programs that may benefit them.
Onsite600 Main Street1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
This position is 100% OUTDOORS!!Days, Evenings and Nights available
Responsible for enhancing the overall patient and visitor experience within a healthcare setting. This position involves serving as a liaison between patients, families, and hospital staff, providing exceptional customer service, and ensuring a welcoming and supportive environment. This role also assists with patient navigation, address concerns, and promote a positive hospital image.
-Assist patients and visitors with navigation within the hospital, including directions to departments, facilities, and services.
-Address and resolve patient and visitor inquiries, concerns, and complaints in a timely and empathetic manner.
-Assist patients with check-in and check-out processes, ensuring a smooth and efficient experience.
-Act as a liaison between patients, families, and hospital staff, ensuring clear and effective communication.
-Inform patients and visitors about additional hospital services and programs that may benefit them.
Qualifications
Education High School Diploma or Equivalent required or Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? Yes
Licenses and Credentials
Experience in customer service, healthcare, or a similar setting 0-1 year preferred Knowledge,
Skills and Abilities
- Exceptional interpersonal and communication skills, with a strong focus on customer service.
- Ability to handle sensitive situations with empathy and professionalism. - Strong problem-solving skills and the ability to work under pressure.
- Proficiency with office software (e.g., Microsoft Office Suite) and general administrative tasks.
- Ability to work collaboratively with teams and departments.
Additional Job Details (if applicable)
Remote Type
Work Location
Pay Range
$17.71 - $24.28/Hourly
Grade
2
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Frequently Asked Questions
What is the salary for the Outdoor Patient & Visitor Ambassador role at massgeneralbrigham?
The listed salary for this Outdoor Patient & Visitor Ambassador position at massgeneralbrigham is USD 18–24. This is an Full time role.
Where is the Outdoor Patient & Visitor Ambassador position at massgeneralbrigham located?
This Outdoor Patient & Visitor Ambassador role at massgeneralbrigham is based in Cambridge-MA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Outdoor Patient & Visitor Ambassador role at massgeneralbrigham full-time or part-time?
This is listed as a Full time position. It is posted as a Outdoor Patient & Visitor Ambassador role in the 1200 The General Hospital Corporation department at massgeneralbrigham.
Which team or department does the Outdoor Patient & Visitor Ambassador at massgeneralbrigham belong to?
This Outdoor Patient & Visitor Ambassador position is part of the 1200 The General Hospital Corporation department at massgeneralbrigham. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Outdoor Patient & Visitor Ambassador position at massgeneralbrigham?
Click the "Apply Now" button on this page. You will be redirected to massgeneralbrigham's official application portal hosted on workday where you can submit your application directly.
When was the Outdoor Patient & Visitor Ambassador job at massgeneralbrigham posted?
This Outdoor Patient & Visitor Ambassador position at massgeneralbrigham was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Outdoor Patient & Visitor Ambassador
massgeneralbrigham · 💰 USD 18–24
You'll be redirected to massgeneralbrigham's official application page on Workday.