Outbound Tele-Caller (Sales)

Outbound Tele-Caller (Sales)

Role Summary

We are looking for a target-driven Outbound Tele-Caller with B2C sales experience to generate leads and convert prospects over the phone. The role involves high call volumes, structured follow-ups, and consistent achievement of sales and conversion targets.

Key Responsibilities

• Make outbound calls to prospective customers from provided/self-sourced data and call lists.

• Maintain accurate call logs, lead status, and follow-up schedules

• Achieve daily/weekly/monthly call volume and conversion targets.

• Follow up persistently with warm leads and re-engage cold/lost leads where appropriate.

• Escalate qualified leads to the appropriate sales/closing team as per process.

• Adhere to call scripts, quality guidelines, and compliance requirements 

• Share customer feedback and objection patterns with the team lead to refine pitch and targeting.

Required Skills & Experience

• 2–4 years of experience in outbound tele-calling/tele-sales, preferably B2C.

• Proven track record of meeting or exceeding sales/conversion targets.

• Strong verbal communication skills with clear, confident phone presence.

• Ability to handle objections and rejection while staying persuasive and professional.

• Basic computer literacy — comfortable logging calls and leads in a spreadsheet.

• Fluency in English and Tamil (additional regional languages a plus).

Educational Qualification

• Any Bachelor's degree; candidates with strong tele-sales experience in lieu of a degree may be considered.

Soft Skills

• Strong listening skills and the ability to build quick rapport over the phone.

• Good time management to handle high call volumes without compromising quality.

Work Mode

• Work from office

Requirements