Assistant Operation Manager
pernodricard
Assistant Operation Manager
About this role
Job Description – Assistant Manager – Operations
Experience: 5–8 years of experience in operations, preferably within the BPO sector, with
strong exposure to end-to-end operational activities.
Location: Coimbatore | Work from Office
Key Responsibilities
- Manage end-to-end operational activities, including daily workflow management, resource allocation, and process execution.
- Lead and supervise teams to achieve productivity, quality, and SLA targets.
- Monitor operational performance, KPIs, TAT, and process efficiency.
- Handle client coordination, escalations, and stakeholder management.
- Prepare MIS reports and provide regular performance updates to management.
- Ensure adherence to SOPs, quality standards, and company policies.
- Identify operational gaps and implement process improvement initiatives.
- Manage workforce planning, team performance, and employee development.
- Ensure smooth execution of all operational activities from process initiation to completion.
Required Skills
- Strong knowledge of end-to-end operations and team management.
- Experience in process management, client handling, MIS reporting, and KPI monitoring.
- Excellent communication, analytical, and problem-solving skills.
- Proficiency in MS Excel and operational reporting tools.
Requirements
BPO Operations, End-to-End Operations, Team Management, Process Management, KPI, SLA, MIS Reporting, Client Handling
Frequently Asked Questions
Is the salary disclosed for the Assistant Operation Manager position at vservesolution?
The salary for this Assistant Operation Manager role at vservesolution is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Operation Manager position at vservesolution located?
This Assistant Operation Manager role at vservesolution is based in Coimbatore, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Assistant Operation Manager role at vservesolution full-time or part-time?
This is listed as a Full time position. It is posted as a Assistant Operation Manager role at vservesolution.
How do I apply for the Assistant Operation Manager position at vservesolution?
Click the "Apply Now" button on this page. You will be redirected to vservesolution's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Assistant Operation Manager job at vservesolution posted?
This Assistant Operation Manager position at vservesolution was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant Operation Manager
vservesolution
You'll be redirected to vservesolution's official application page on zohorecruit.