Order Management Senior Specialist

envista· EOT Dental Sağlık Ürünleri ve Dış Ticaret Anonim Şirketi
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📍 TUR - Istanbul - Nobel BiocareFull time

About this role


Job Description:

We are seeking a detail-oriented and customer-focused Order Management Senior Specialist to join our team. In this role, you will be responsible for managing the end-to-end order fulfillment process, ensuring seamless coordination between customers, internal stakeholders, warehouse operations, and logistics partners. The ideal candidate possesses strong organizational skills, a proactive mindset, and a commitment to delivering an outstanding customer experience.

Job Description

  • Serve as the primary point of contact for order-related inquiries from both internal and external stakeholders.
  • Accurately enter, validate, and process customer orders within the ERP system.
  • Review orders to ensure accuracy of product codes, quantities, pricing, and delivery information prior to processing.
  • Manage and monitor the complete order lifecycle, from order entry through delivery and invoicing.
  • Collaborate closely with warehouse, logistics, and supply chain teams to ensure timely and accurate shipment of customer orders.
  • Process order amendments, cancellations, returns, and special customer requests in a timely manner.
  • Track shipment status and proactively follow up on delayed, pending, or outstanding deliveries.
  • Communicate order updates and delivery information to customers and internal stakeholders.
  • Prepare and maintain regular reports on order status, backorders, shipment performance, and service levels.
  • Identify opportunities to improve order management processes, operational efficiency, and customer satisfaction.
  • Ensure compliance with company policies, service standards, and operational procedures.

Job Requirements:

  • 8+ years of experience in Order Management, Customer Service, Supply Chain, or Logistics Operations.
  • Experience working with ERP systems.
  • Knowledge of order fulfillment, inventory management, and logistics processes.
  • Strong analytical and problem-solving skills with high attention to detail.
  • Excellent communication and stakeholder management abilities.
  • Proficiency in Microsoft Office applications, particularly Excel.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Professional working proficiency in English (written and spoken).

Operating Company:

Nobel Biocare

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate.  Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.  An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.  Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Frequently Asked Questions

Is the salary disclosed for the Order Management Senior Specialist position at envista?
The salary for this Order Management Senior Specialist role at envista is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Order Management Senior Specialist position at envista located?
This Order Management Senior Specialist role at envista is based in TUR - Istanbul - Nobel Biocare. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Order Management Senior Specialist role at envista full-time or part-time?
This is listed as a Full time position. It is posted as a Order Management Senior Specialist role in the EOT Dental Sağlık Ürünleri ve Dış Ticaret Anonim Şirketi department at envista.
Which team or department does the Order Management Senior Specialist at envista belong to?
This Order Management Senior Specialist position is part of the EOT Dental Sağlık Ürünleri ve Dış Ticaret Anonim Şirketi department at envista. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Order Management Senior Specialist position at envista?
Click the "Apply Now" button on this page. You will be redirected to envista's official application portal hosted on workday where you can submit your application directly.
When was the Order Management Senior Specialist job at envista posted?
This Order Management Senior Specialist position at envista was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Order Management Senior Specialist
envista
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