Operations Specialist - Gulf Binance

binance· Operations
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📍 Thailand, BangkokFull time Onsite or Remote

About this role

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

We are looking for an Operations Specialist to support daily operations, product operations, and new business initiatives for a regulated crypto exchange business.

This role will act as a Tier-2 operations support and a reliable backup to the Operation Manager. The person will help manage daily routines, follow up on operational issues, coordinate with internal teams, and support product or service launches from an operations perspective.

The role will also support new business areas such as Tokenization, if launched by the company. The ideal candidate should have experience in crypto exchange operations, fintech operations, business operations, or regulated platform operations.

Responsibilities:

    1. Daily Operations & Tier-2 Support

    • Support daily operational routines and ensure key tasks are completed accurately and on time.

    • Act as Tier-2 support for operational issues escalated from internal or customer-facing teams.

    • Track, follow up, and coordinate issue resolution across relevant teams until closure.

    • Prepare regular and ad-hoc operational updates for management review.

      • 2. Product & Business Operations

      • Support product launch readiness from an operations perspective, including UAT coordination, SOPs, FAQs, internal alignment, and post-launch monitoring.

      • Work closely with Product, Technology, Compliance, Risk, Customer Service, Finance, and other teams to ensure smooth execution.

      • Review product flows and identify operational gaps, user pain points, or process risks before and after launch.

      • Maintain and improve workflows, checklists, and internal playbooks to support scalable operations.

        • 3. New Business Operations

        • Support operations planning and execution for new business initiatives, including Tokenization-related services.

        • Help define operational workflows, control points, SOPs, and issue-handling processes for new services.

        • Coordinate with Product, Compliance, Legal, Risk, Technology, Finance, and external partners to support launch readiness and post-launch operations.

Requirements:

    • Bachelor’s degree in Business, Finance, Operations, or related field.

    • 5-7 years of experience in operations, business operations, fintech operations, crypto exchange operations, platform operations, or related fields.

    • Strong understanding of operational processes, issue resolution, and cross-functional coordination.

    • Bilingual English/Thai is required to be able to coordinate with overseas partners and stakeholders.

    • Good analytical thinking, attention to detail, and ownership mindset.

    • Able to manage follow-ups independently and work in a fast-paced, regulated environment.

    • Experience in crypto exchange, digital assets, fintech, securities, payments, banking, or regulated financial services.

    • Ideal to have understanding of trading operations, fiat/crypto deposit and withdrawal flows, KYC, compliance operations, or risk control processes.

    • Experience supporting product launches, UAT, SOP creation, or process improvement are good to have.

    • Familiarity with Excel, Google Sheets, or dashboard tools is a plus.

Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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Frequently Asked Questions

Is the salary disclosed for the Operations Specialist - Gulf Binance position at binance?
The salary for this Operations Specialist - Gulf Binance role at binance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Specialist - Gulf Binance position at binance located?
This Operations Specialist - Gulf Binance role at binance is based in Thailand, Bangkok. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Specialist - Gulf Binance role at binance full-time or part-time?
This is listed as a Full time Onsite or Remote position. It is posted as a Operations Specialist - Gulf Binance role in the Operations department at binance.
Which team or department does the Operations Specialist - Gulf Binance at binance belong to?
This Operations Specialist - Gulf Binance position is part of the Operations department at binance. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Specialist - Gulf Binance position at binance?
Click the "Apply Now" button on this page. You will be redirected to binance's official application portal hosted on lever where you can submit your application directly.
When was the Operations Specialist - Gulf Binance job at binance posted?
This Operations Specialist - Gulf Binance position at binance was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Specialist - Gulf Binance
binance
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