Pricing Manager
kotahi
Operations Specialist (FTC)
kotahi· Operations
About this role
About Us – Kotahi
At Kotahi, we enable New Zealand businesses to win globally by delivering best-in-class, digitally powered supply chain solutions. Our name means “standing together as one,” and our values reflect that unity: We Before I, Seek to Understand, Discover Opportunities, and Driven to Deliver.
We celebrate diversity, champion wellbeing through our Hauora programme, and foster a culture of inclusion, innovation, and continuous growth.
About the Opportunity
Join Kotahi’s high-performing Operations team as an Operations Specialist on a 12-month fixed term contract, where you’ll play a pivotal role as the key contact point for operational activities, engaging with customers, carriers and internal stakeholders.
In this role, you’ll support the wider operations team with the day-to-day execution of booking requests, equipment and transport, proactively identifying potential issues, resolving efficiently, and communicating to the appropriate internal and external stakeholders.
Working cross-functionally, you’ll also play a key role in booking management and monitoring the Order to Booking Process to ensure compliance to agreed turn time requirements and SLA.
About You
With previous experience in a customer focused operations role, you are a natural relationship builder and excel at managing, solving, and escalating customer queries and issues, ensuring clear ownership through to close out. You are systems savvy with the ability to analyse and solve data discrepancies between different sources.
You will also be comfortable being part of an on-call weekend roster providing after-hours transport provider and carrier support for any urgent issues during weekends and public holidays.
Why Join Kotahi?
As a fixed term employee you can enjoy:
- Flexible working – up to 2 days from home weekly.
- Access to our Hauora wellbeing platform for you and your whānau.
- Fresh fruit and biscuits to fuel your day.
Frequently Asked Questions
Is the salary disclosed for the Operations Specialist (FTC) position at kotahi?
The salary for this Operations Specialist (FTC) role at kotahi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Specialist (FTC) position at kotahi located?
This Operations Specialist (FTC) role at kotahi is based in Auckland, CBD, New Zealand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Specialist (FTC) role at kotahi full-time or part-time?
This is listed as a Full Time Fixed Term position. It is posted as a Operations Specialist (FTC) role in the Operations department at kotahi.
Which team or department does the Operations Specialist (FTC) at kotahi belong to?
This Operations Specialist (FTC) position is part of the Operations department at kotahi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Specialist (FTC) position at kotahi?
Click the "Apply Now" button on this page. You will be redirected to kotahi's official application portal hosted on bamboohr where you can submit your application directly.
When was the Operations Specialist (FTC) job at kotahi posted?
This Operations Specialist (FTC) position at kotahi was posted on Jul 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Specialist (FTC)
kotahi
You'll be redirected to kotahi's official application page on bamboohr.