Operations Country Leader

assurant· Assurant Services de Chile, SpA
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📍 SantiagoFull time

About this role

Insurance Operations Leader 

 

Santiago, Chile | Modalidad Híbrida

 

¿Te apasiona liderar operaciones complejas, impulsar la excelencia operativa y generar un impacto directo en la experiencia de clientes?

 

Buscamos un(a) Operations Leader para liderar la operación de Chile y fortalecer la ejecución de la estrategia del negocio, garantizando altos niveles de servicio, eficiencia operativa y colaboración con equipos regionales en Latinoamérica, en importante compañía de seguros y servicios con rápido crecimiento.

 

Principales responsabilidades

  • Liderar la estrategia y ejecución operacional para Chile. 
  • Supervisar áreas de Servicio al Cliente, Claims, Fulfillment, Billing y operaciones de soporte. 
  • Impulsar iniciativas de mejora continua, optimización de procesos y excelencia operativa. 
  • Colaborar con equipos regionales de Operaciones, Tecnología, Supply Chain y áreas comerciales en LATAM. 
  • Gestionar presupuestos, indicadores de desempeño, riesgos operacionales y controles de calidad. 
  • Liderar, desarrollar e inspirar equipos de alto desempeño en un entorno matricial y multicultural. 

Requisitos

  • Más de 8 años de experiencia liderando equipos en áreas de Operaciones, Transformación, customer service, service delivery o business operations, en compañías de seguros. 
  • Experiencia gestionando equipos y stakeholders en organizaciones matriciales. 
  • Sólida capacidad analítica, orientación a resultados y liderazgo de cambio. 
  • Experiencia administrando presupuestos y KPIs operacionales. 
  • Título profesional en Ingeniería, Administración de Empresas, Tecnología de la Información o carrera afín. 
  • Inglés avanzado, tanto oral como escrito.

Lo que ofrecemos

  • La oportunidad de liderar una operación estratégica para Chile con exposición regional.
  • Participación activa en iniciativas de transformación e innovación.
  • Modalidad híbrida y entorno dinámico.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.


What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.


Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.


AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. 

 

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.


Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your National ID number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

Frequently Asked Questions

Is the salary disclosed for the Operations Country Leader position at assurant?
The salary for this Operations Country Leader role at assurant is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Country Leader position at assurant located?
This Operations Country Leader role at assurant is based in Santiago. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Country Leader role at assurant full-time or part-time?
This is listed as a Full time position. It is posted as a Operations Country Leader role in the Assurant Services de Chile, SpA department at assurant.
Which team or department does the Operations Country Leader at assurant belong to?
This Operations Country Leader position is part of the Assurant Services de Chile, SpA department at assurant. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Country Leader position at assurant?
Click the "Apply Now" button on this page. You will be redirected to assurant's official application portal hosted on workday where you can submit your application directly.
When was the Operations Country Leader job at assurant posted?
This Operations Country Leader position at assurant was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Country Leader
assurant
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