Driver Operations Associate (operations, onboarding, offline presence)

lalamove· UAE - United Arab Emirates
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📍 DubaiFull time

About this role

We are looking for an Associate, Driver Operations who thrives in challenges, embraces new ideas, and is excited to help shape what’s next at Lalamove.

Life at Lalamove is fast-paced and dynamic - we’re constantly building and doing things that haven’t been done before. We’re seeking high-energy, quick-thinking individuals who understand driver needs and can build strong, lasting partnerships with our fleet.

Together, we aim to strengthen our driver network and drive our position as a market leader in last-mile, on-demand delivery.

 

About the role

    Core Objective:
     
    Drive end-to-end Driver Operations in the UAE, ensuring operational excellence, alignment with global standards, and strong adaptation to local market needs.
     
    Key Responsibilities:
  • Cross Functional Bridge: Facilitating seamless communication and collaboration between local team and the local UAE Driver Operations Manager and inter-department.
  • Market Insight & Analysis: Develop a deep, data-driven, and qualitative understanding of the unique UAE supply market landscape including local regulations, driver demographics, and regional challenges or opportunities.
  • Standardization & Local Adoption: Quick to adopt and implement proven local frameworks, best practices, and standards to efficiently resolve localized operational bottlenecks.
  • Data-Driven Initiatives: Partner with the Driver Operations Manager to design, execute, and review strategic initiatives, utilizing localized data to tackle new market-specific challenges and capture growth opportunities.
  • Knowledge Sharing: Document high-impact, data-supported learnings from the UAE market and scale these insights to grow the local supply market.

What you'll do:

  • Office-based role serving as the primary point of contact for Driver Partners.
  • Works closely with local teams on Driver acquisition, onboarding, training, community building, retention, and growth of branded vehicles. 
  • Ensures KPI delivery, strong execution of initiatives, and accurate daily reporting.
  • 1–3 years of experience in a Call centre operations, preferably within Delivery Platforms.
  • Data-driven with exposure to analytics and proficiency in Excel.  
  • Strong communicator with English proficiency 
  • A valid UAE driving license (preferred).
  • May conduct field engagements as needed.  
By clicking “Submit Application” below, you've read and agreed to the Candidate Privacy Notice (https://www.lalamove.com/en-hk/candidate-privacy-notice) and consent to the processing of my personal data by Lalamove in accordance with this Notice.*

Frequently Asked Questions

Is the salary disclosed for the Driver Operations Associate (operations, onboarding, offline presence) position at lalamove?
The salary for this Driver Operations Associate (operations, onboarding, offline presence) role at lalamove is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Driver Operations Associate (operations, onboarding, offline presence) position at lalamove located?
This Driver Operations Associate (operations, onboarding, offline presence) role at lalamove is based in Dubai. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Driver Operations Associate (operations, onboarding, offline presence) role at lalamove full-time or part-time?
This is listed as a Full time position. It is posted as a Driver Operations Associate (operations, onboarding, offline presence) role in the UAE - United Arab Emirates department at lalamove.
Which team or department does the Driver Operations Associate (operations, onboarding, offline presence) at lalamove belong to?
This Driver Operations Associate (operations, onboarding, offline presence) position is part of the UAE - United Arab Emirates department at lalamove. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Driver Operations Associate (operations, onboarding, offline presence) position at lalamove?
Click the "Apply Now" button on this page. You will be redirected to lalamove's official application portal hosted on lever where you can submit your application directly.
When was the Driver Operations Associate (operations, onboarding, offline presence) job at lalamove posted?
This Driver Operations Associate (operations, onboarding, offline presence) position at lalamove was posted on Jun 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Driver Operations Associate (operations, onboarding, offline presence)
lalamove
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