Operations Administrator
scrumconnect
Operations Administrator
sharpsmart· Operations
About this role
We’re looking for an organised and detail-focused Operations Administrator to join our team at Sharpsmart. This role is perfect for someone who enjoys variety, takes pride in accuracy, and thrives in a fast-paced environment. You’ll be at the heart of our operations—supporting the smooth running of customer orders, coordinating between departments, and ensuring our processes run efficiently from start to finish.
You’ll work closely with internal teams to make sure customer needs are met, performance targets are achieved, and standards are consistently high. If you’re someone who enjoys solving problems, improving systems, and keeping things running seamlessly behind the scenes, this could be the ideal next step in your career.
This is a fulltime role Monday to Friday.
What you'll do
- Manage the full administration of customer orders from placement through to invoicing
- Review and analyse data to verify requirements and coordinate with internal teams to meet customer needs
- Work towards established Service Level Agreements and ROI targets
- Interpret and report on data to support performance metrics, improve processes, and drive efficiencies
- Maintain accurate records, files, and documentation (both electronic and hard copy)
- Provide administrative support for internal requests and operational activities
What we are looking for
- 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
- Strong knowledge of administrative process and procedures
- Intermediate to Advance with computer systems (Microsoft office suite, etc.)
- Strong communication skills both written and verbal
- Proven experience in improving processes and procedures
- A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
- Ability to react positively with sudden and unexpected changes in demand
- Strong attention to detail, all work accurate and performed to a high standard
- Excellent organizational skills
What we are offering
- Competitive salary package plus bonus potential
- Pension
- Private healthcare and dental care options
- Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink, and much more
- Genuine investment throughout your career for professional development
- Company events and networking opportunities
- Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment
Frequently Asked Questions
Is the salary disclosed for the Operations Administrator position at sharpsmart?
The salary for this Operations Administrator role at sharpsmart is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Administrator position at sharpsmart located?
This Operations Administrator role at sharpsmart is based in Normanton, West Yorkshire. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Administrator role at sharpsmart full-time or part-time?
This is listed as a Full Time Permanent position. It is posted as a Operations Administrator role in the Operations department at sharpsmart.
Which team or department does the Operations Administrator at sharpsmart belong to?
This Operations Administrator position is part of the Operations department at sharpsmart. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Administrator position at sharpsmart?
Click the "Apply Now" button on this page. You will be redirected to sharpsmart's official application portal hosted on lever where you can submit your application directly.
When was the Operations Administrator job at sharpsmart posted?
This Operations Administrator position at sharpsmart was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Administrator
sharpsmart
You'll be redirected to sharpsmart's official application page on Lever.