Office Administrator

Job Description:

Business Description

ITW (Illinois Tool Works Inc.) is a Fortune 200 company and is one of the world’s leading diversified manufacturers of specialized industrial equipment, automotive components, consumables, and related service businesses. ITW businesses serve local customers and markets around the globe, with operations in 55 countries and an employee base of more than 46,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 17,000 granted and pending patents.

ITW Shakeproof is a leading manufacturer of innovative fastening solutions serving automotive and industrial OEMs and their tier suppliers. With approximately $200 million in annual revenue, we design and manufacture a broad range of products, including screws, pins, washers, stampings, and fastening systems that improve the safety, quality, productivity, and performance of our customers' products. Our manufacturing and warehouse operations are located throughout Illinois and Wisconsin, including facilities in Machesney Park, Watertown, Elgin, Broadview, and Milwaukee.

Position Overview

The Office Administrator is responsible for supporting the day-to-day administrative activities of the site. This position serves as a key resource for office operations by coordinating vendor services, managing office and facility supplies, maintaining documentation and records, supporting safety and compliance initiatives, and assisting with employee events. The Office Administrator reports to the Plant Manager and contributes to operational efficiency and a positive employee experience by ensuring the workplace remains organized, well-supplied, compliant, and responsive to business needs.

Work Arrangement & Travel Requirements

This position is onsite at the Elgin, IL facility. Minimal travel may be required.

Key Responsibilities

• Scan, organize, and maintain company documentation, including route packets and historical records.
• Enter and maintain data in company systems and databases.
• Serve as a point of contact for contracted service providers, including security, landscaping, vending, uniform services, water services, and other facility vendors.
• Manage employee lockers and Fastenal inventory programs.
• Order and maintain office supplies, janitorial supplies, and other operational materials.
• Assist in developing and maintaining Kanban inventory systems for office and janitorial supplies.
• Receive, organize, and stock incoming supplies and materials.
• Coordinate lunch and catering arrangements for audits, meetings, training events, and plant-wide activities.
• Support employee engagement activities, including vendor coordination, event setup, and teardown.
• Distribute incoming mail and shipments.
• Answer and route incoming telephone calls and visitor inquiries.
• Support production operations through hand-sorting, sub-assembly, or other light operational support as needed.
• Assist with safety initiatives, including shadow board organization, standardization, and recordkeeping.
• Monitor visitor management processes, including visitor identification and distribution of required safety equipment.
• Coordinate hearing testing and other occupational related activities.
• Provide administrative support for safety programs.
• Support emergency preparedness activities and serve as a drill coordinator as needed.
• Perform other duties as assigned.

Supervisory Responsibilities

This position does not have direct supervisory responsibility.

Required Experience

• High school diploma or GED required.
• Associate degree in Business Administration or a related field preferred, or equivalent relevant work experience.
• Minimum of 2 years of administrative, office support, customer service, or related experience.
• Experience coordinating multiple priorities and supporting cross-functional teams.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Experience working in a manufacturing or industrial environment preferred.
• Experience with inventory management, purchasing, vendor coordination, or facility support functions preferred.

Knowledge, Skills and Abilities

• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple projects and shifting priorities.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Effective customer service and interpersonal skills.
• Ability to work independently while collaborating effectively with employees, management, vendors, and visitors.
• Proficiency in office technology, business software, and electronic record management systems.
• Problem-solving and continuous improvement mindset.
• Ability to learn and support safety, compliance, and facility management processes.

Physical Demands and Work Environment

• Work is performed in both office and manufacturing environments.
• Regular standing, walking, bending, reaching, and carrying of materials is required.
• Ability to occasionally lift and move items weighing up to 30 pounds.
• Frequent movement throughout the facility to support administrative, operational, and safety-related activities.
• Exposure to typical manufacturing conditions, including noise, moving equipment, and varying temperatures.
• Use of required personal protective equipment (PPE), including safety glasses, hearing protection, safety shoes.
• Must be able to safely perform duties in accordance with company safety procedures and guidelines.

Compensation Information:

Starting at $22.40 per hour

A full range of medical, dental, vision, 401K plus up-to-six percent (6%) match, wellness program, short- and long-term disability, education assistance, and gift & volunteer matching program are also available. 

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.