OES Team Manager

Interested in joining a progressive and innovative health and recovery solutions provider that achieves industry leading health and recovery outcomes for  client and customers? Wanting to take your clinical skills, competency and career into new territory? Looking for a competitive salary, real time incentives for clinical outcomes and a genuine focus on service delivery with professionalism and integrity?

AMS Consulting Group is a long standing Victorian and National award winning provider of best practice solutions to individuals, employers and insurers across injury prevention and management, occupational rehabilitation, health assessment and vocational services. Over the past decade, AMS Consulting Group has established a reputation as an industry leader in occupational rehabilitation and private consultancy. Due to continued growth, we are seeking confidential expressions of interest from experienced health professionals to join our Victorian-based team.  
 

Your Opportunity

As the Interim OES Team Manager, you will lead the Original Employer Services team to deliver high-quality occupational rehabilitation services and strong return to work outcomes. This is a fixed-term position to 2 July 2027 , with the possibility of extension. You will oversee Team Leaders and consultants, drive performance, quality and service delivery standards, and support operational effectiveness across referrals, reporting, compliance, stakeholder engagement and continuous improvement.

What You’ll Do:

• Lead and manage the OES team, including Team Leaders, Occupational Rehabilitation Consultants and Senior Occupational Rehabilitation Consultants.
• Manage a reduced portfolio of cases to maintain connection to the purpose of the role and facilitate positive outcomes for all stakeholders.
• Hold accountability for team performance, including return to work rates, sustainability outcomes, conversions, quality and service standards.
• Oversee file reviews, report checking, consultant support activities, handovers and induction processes to ensure service continuity and quality.
• Embed WorkSafe, ISO and organisational requirements across OES practice, documentation and audit readiness.
• Analyse performance data, identify trends and provide monthly reporting on risks, themes, improvement opportunities and outcomes.
• Support referral allocation, consultant capacity planning, complaints resolution and stakeholder communication.
• Represent OES professionally with Agents, employers, workers, treating health practitioners, unions and other stakeholders.
• Drive innovation, professional development and continuous improvement across occupational rehabilitation service delivery.

What We Offer:

• A fixed-term interim leadership opportunity to 02/07/2026, with the possibility of extension.
• A senior leadership opportunity within a respected occupational rehabilitation and recovery-focused organisation.
• The opportunity to lead Team Leaders and consultants to achieve meaningful, sustainable return to work outcomes.
• Collaboration with experienced internal stakeholders, including the OES team, NES team, BST, Management and Altius Group.
• Professional development, operational support and the opportunity to contribute to service quality, innovation and business improvement.
• A Carlton-based role with occasional travel to workplaces and stakeholder sites as part of service delivery and leadership support.

What We’re Looking For:

Essential:

• Tertiary allied health qualification in Occupational Therapy, Physiotherapy, Chiropractic, Osteopathy, Nursing, Paramedicine, Speech Pathology, Psychology, Rehabilitation Counselling or Exercise Physiology.

• Relevant professional registration, membership or accreditation as applicable, such as AHPRA, ASORC or ESSA.
• Demonstrated experience leading teams, managing performance and supporting capability development in occupational rehabilitation or a comparable service environment.
• Strong working knowledge of occupational rehabilitation, WorkSafe requirements, file review processes, report quality expectations and ISO-aligned quality systems.
• Ability to analyse performance data, identify trends, prepare management reporting and implement performance improvement actions.
• Ability to manage competing priorities across leadership, compliance, operations, stakeholder management and business contribution.
• Minimum 5 years’ experience in the occupational rehabilitation industry, including leadership experience.
• Current driver’s licence, roadworthy and insured car, and ability to travel to workplaces and stakeholder sites.

Desirable:

• Experience participating in Agent file reviews, performance meetings, quarterly reviews or ISO audit preparation.
• Experience contributing to business development, repeat referral opportunities, innovation or service improvement initiatives.

Work Environment:

This fixed-term role is primarily based in Carlton, Victoria, and is available to July 2027, with the possibility of extension. Occasional travel to workplaces and stakeholder sites is required. You will work closely with Team Leaders, consultants, management and external stakeholders to support quality service delivery, operational consistency and sustainable return to work outcomes.

Why Join Us?

•     Lead a high-performing team committed to service excellence, professionalism and sustainable health and recovery outcomes.

• Make a meaningful impact by shaping consultant capability, service quality and operational performance across OES.
• Contribute to innovation, continuous improvement and the ongoing success of AMS Consulting Group’s occupational rehabilitation services.

How to Apply:

Submit your CV and a cover letter outlining your leadership experience, occupational rehabilitation background and interest in leading the OES team.

Take the next step in your leadership career with AMS Consulting Group and help shape high-quality, sustainable return to work outcomes across OES.

For more information, please contact Monique Marques on 0424 804 685  or connect on LinkedIn https://www.linkedin.com/in/moniqmarques/

Altius Group is an Equal Opportunity Employer and an inclusive workforce. Research has shown that, in Australia, women, people living with disability, LGBTQIA+, First Nations people, and those from minority groups are less likely to apply for a role because they feel they will not be successful. We believe in the strength of diversity and inclusion, and we would like to strongly encourage those who identify with any of these groups to apply for a role with us