OEM Coordinator

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Production Equipment Repair & Maintenance

Job Category:

Business Enablement/Support

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for OEM Coordinator.

You will be responsible for:

• Process service activities within the S&R platform software for service and complaints to capture results and activities performed.

• Document results of service and/or test operations on data sheets and service records.

• Perform processing duties for OEM devices to be serviced including activities but not limited to activities noted:

• Request RMA from supplier

• Interacts with the OEM Supplier for following up on pending service activities.

• Interacts with the OEM Supplier for following up on warranty claims.

• Tracks service performance (lead time) of the OEM Suppliers and escalates to leadership if it is above the target.

• Determines optimization possibilities in the process, to achieve a faster and more efficient process with the OEM Supplier

• Receiving OEMs from Product Returns

• Sorting (Customer Owned/Consignment and conversion process/Checking for OOBF

• Creating Child WO for processing

• Create PO within Ariba

• Create documents needed to RTV/Shipping of OEM devices.

• Perform actions associated to OEM devices for NR’s

• Maintaining reporting by Updating the VRAS Report/OEM

• Receiving OEMs back from Supplier to get inspected.

• Perform inspection to established guidelines.

• Perform labeling activities for identification.

• Perform activities to prepare OEM to be shipped to inventory to Customer Returns/Shipping/Back to Inventor.

• Perform support activities for the service organization.

• Maintain a clean, safe, and orderly work area.

• Comply with company policies and procedures including those relating to safety and quality.

• Know and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics, and compliance at all times.

• Diligently participate in our compliance program-related activities as denoted by your supervisor or our Chief Compliance Officer.

• Responsible for communicating business related issues or opportunities to next management level.

• For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable.

• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.

• Performs other duties assigned as needed

Qualifications / Requirements:

EXPERIENCE AND EDUCATION*

• High school diploma or GED and 2-4 years related experience in OEM or similar process.

 REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS*

• Computer literate.

• Ability to read and comprehend engineering drawings and procedures.

• Ability to provide detailed documentation of work results.

• Basic math skills including adding, subtracting, multiplying, dividing, and computing rate, ratio, and percent.

 

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers.  Internal employees contact AskGS to be directed to your accommodation resource.

#LI-Onsite 

 

 

Required Skills:

 

 

Preferred Skills:

Agile Manufacturing, Analytical Reasoning, Detail-Oriented, Equipment Maintenance, Good Manufacturing Practices (GMP), Issue Escalation, Manufacturing Equipment, Plant Operations, Predictive Maintenance, Problem Management, Process Oriented, Product Installation, Professional Ethics, Repair Management, Time Management, Troubleshooting