Multi-Function Admin and Cargo Warehouse Agent Belfast International Airport

Overview

Swissport UK&I are looking for enthusiastic team members to join our Cargo team.

This is a multi-functional role that involves a combination of warehouse and office-based duties. You will spend time working in both environments, so flexibility is essential.

Your responsibilities may include:

• Handling and moving air cargo within the warehouse.
• Loading and unloading freight safely.
• Completing office-based administrative tasks, including customs documentation, invoicing, and data entry.
• Providing basic reception and customer service support when required.
• Following all company procedures, safety standards, and security requirements.

This role is ideal for someone who enjoys a varied working day and is happy to work in both a warehouse and an office environment.

Pay - £26422.50 Yearly and £13.55 Hourly

Working Hours- Monday to Friday 8am to 4pm (can change depending on operational needs)

Responsibilities

Day to day you will be responsible for:

• Loading and unloading air cargo onto vehicles and storage area
• Preparing and palletize cargo as needed 
• Ensuring paperwork related to the cargo is correct 
• Assuring proper handling and delivery of cargo and operation of related equipment
• Following Dangerous Goods Requirements and Regulations
• Delivering air cargo to appropriate recipient if required
• Providing special handling of live animals as required 
• Driving and/or operate specialist equipment which may include vans, fork lift trucks, cargo dollies/trailers.
• Offloading trucks.
• Reporting all equipment malfunctions to the appropriate supervisor/manager
• Complying with all relevant legislation and airport authority and carrier security requirements
• Complying with Swissport Standard Operating Procedures (SOP’s) 
• Maintaining the highest standards of safety and security at all times
• Basic Customs Clearance Process
• Cash Invoicing
• Acceptance of high value goods such as radioactive goods, live animals or dangerous cargo.
• Reception duties including but not limited to greeting clients and visitors, answering telephone queries, sorting post, filing etc.
• Complying with all relevant legislation as well as airport authority and carrier security requirements
• Complying with Swissport Standard Operating Procedures (SOP’s)
• Operating any necessary machinery  
• Additional warehouse duties as required

Qualifications

To be successful in this role you will need to be or have:

• In possession of at least three GCSE's or equivalent
• Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays) 
• Ability to speak and understand the English language 
• Ability to travel to the airport at times where public transport is not available
• Excellent communication skills (written and verbal)
• Must be IT literate and able to learn airline specific computer systems
• Ability to follow processes and procedures and apply flexible approach when required
• Willingness to work in inclement weather if required
• Able to demonstrate good customer service
• Commitment to continuous improvement
• Self-motivated and able to work independently
• Able to work in a manual environment and repeatedly lift up to 32kg throughout a shift
• Able to work as a team in a fast paced environment
• A full driving licence
• Previous experience working in an aviation environment desirable

Benefits

• Free parking whilst at work
• Discount vouchers with Partnered Retail Brands
• Salary Sacrifise schemes
• Uniform provided.
• Swissport pension scheme with ability to self-contribute.
• 24-hour Employee Assistance Programme
• Discounted retail within the airport.
• Discounted access to Aspire lounge network for family and friends.
• Free Specsavers eye test voucher for regular VDU users
• Fantastic career progression