Patient Experience Rep
piedmont
Mgr Sys Implem & Informatics
piedmont· Revenue Cycle
About this role
Overview
Understand the capabilities and general application of Epic functionality, both revenue cycle and supporting clinical functions, and supporting bolt-on applications, as it relates to current and future Epic capabilities within the revenue cycle, as well as, acquisition and integration activities. Through the analysis of key performance indicator data and direct observation, the RC Informatics Manager works to improve Revenue Cycle efficiency, automation and maximize the current revenue cycle technology toolkit, highly involved from inception of project all the way through to rollout, as well as collaborate with the Revenue Cycle Services team to support the operations. The RC Informatics Manager recommends technology enhancements & optimizations that will positively impact the Revenue Cycle and help Piedmont Healthcare (PHC) operate according to best practice, industry benchmarks and meet A/R performance goals and productivity. The RC System Implementation & Informatics Manager will work to improve and implement internal controls across the revenue cycle technology footprint and will work closely with IT on interface and system issues as required to improve the flow of data. Plans, executes and monitors the implementation of technical systems, software, hardware or solutions specific to Revenue Cycle. Evaluates client needs, develops configurations that support business processes. Defines and executes on delivery and implementation plans. Tests and troubleshoots final system setups. Provides training and end-user support during and after the implementation process. Completes the scoping of projects or developing requirements documentation.Responsibilities
Understand the capabilities and general application of Epic functionality, both revenue cycle and supporting clinical functions, and supporting bolt-on applications, as it relates to current and future Epic capabilities within the revenue cycle, as well as, acquisition and integration activities. Through the analysis of key performance indicator data and direct observation, the RC Informatics Manager works to improve Revenue Cycle efficiency, automation and maximize the current revenue cycle technology toolkit, highly involved from inception of project all the way through to rollout, as well as collaborate with the Revenue Cycle Services team to support the operations. The RC Informatics Manager recommends technology enhancements & optimizations that will positively impact the Revenue Cycle and help Piedmont Healthcare (PHC) operate according to best practice, industry benchmarks and meet A/R performance goals and productivity. The RC System Implementation & Informatics Manager will work to improve and implement internal controls across the revenue cycle technology footprint and will work closely with IT on interface and system issues as required to improve the flow of data. Plans, executes and monitors the implementation of technical systems, software, hardware or solutions specific to Revenue Cycle. Evaluates client needs, develops configurations that support business processes. Defines and executes on delivery and implementation plans. Tests and troubleshoots final system setups. Provides training and end-user support during and after the implementation process. Completes the scoping of projects or developing requirements documentation.Qualifications
Education- Bachelor’s Degree in Business Administration, Information Systems, Industrial Engineering, Health Information Systems, Informatics, Healthcare Management, or closely related field Required
- In Lieu of degree, six (6) years of relevant work experience will be accepted in addition to the experience requirement Required
- Master’s degree Preferred
- 5 years of progressively responsible experience in revenue cycle, informatics, healthcare technology or a closely related field Required and
- 1 year involving leading people, projects, or programs Required
- In lieu of degree , a total of eleven (11) years of experience Required
- Previous experience leading a cross functional, enterprise-wide complex project in a healthcare setting Preferred
- Previous experience using or implementing Epic Preferred
Business Unit : Company Name
Piedmont Healthcare CorporateFrequently Asked Questions
Is the salary disclosed for the Mgr Sys Implem & Informatics position at piedmont?
The salary for this Mgr Sys Implem & Informatics role at piedmont is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Mgr Sys Implem & Informatics job at piedmont remote?
Yes, this Mgr Sys Implem & Informatics position at piedmont is remote, with team members based in Atlanta, GA, US. You can work from home or anywhere in the supported regions.
Is the Mgr Sys Implem & Informatics role at piedmont full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Mgr Sys Implem & Informatics role in the Revenue Cycle department at piedmont.
Which team or department does the Mgr Sys Implem & Informatics at piedmont belong to?
This Mgr Sys Implem & Informatics position is part of the Revenue Cycle department at piedmont. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Mgr Sys Implem & Informatics position at piedmont?
Click the "Apply Now" button on this page. You will be redirected to piedmont's official application portal hosted on icims where you can submit your application directly.
When was the Mgr Sys Implem & Informatics job at piedmont posted?
This Mgr Sys Implem & Informatics position at piedmont was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Mgr Sys Implem & Informatics
piedmont
You'll be redirected to piedmont's official application page on icims.