Patient Experience Rep

piedmont· Clerical/Admin
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📍 Fayetteville, GA, USFULL TIME

About this role

Overview

Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patient's problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources.

Responsibilities

Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patient's problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources.

Qualifications

Education
  • H.S. Diploma or General Education Degree (GED) Required
  • Associate’s Degree with an emphasis in Social and Behavioral Science or Public Relations related field Preferred
Work Experience
  • 1 year of experience in customer service, preferably in a healthcare environment Required
  • Experience working with complex customer service situations Preferred
Licenses and Certifications
  • None Required

Business Unit : Company Name

Piedmont Fayette Hospital

Frequently Asked Questions

Is the salary disclosed for the Patient Experience Rep position at piedmont?
The salary for this Patient Experience Rep role at piedmont is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Experience Rep position at piedmont located?
This Patient Experience Rep role at piedmont is based in Fayetteville, GA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Experience Rep role at piedmont full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Patient Experience Rep role in the Clerical/Admin department at piedmont.
Which team or department does the Patient Experience Rep at piedmont belong to?
This Patient Experience Rep position is part of the Clerical/Admin department at piedmont. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Experience Rep position at piedmont?
Click the "Apply Now" button on this page. You will be redirected to piedmont's official application portal hosted on icims where you can submit your application directly.
When was the Patient Experience Rep job at piedmont posted?
This Patient Experience Rep position at piedmont was posted on Oct 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Experience Rep
piedmont
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