Manager, Membership & Digital Commerce

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About this role

  • Develop and manage Katch Membership Programme, including acquisition, engagement, retention, and loyalty initiatives.
  • Oversee Katch Mall operations, merchandising strategy, and sales performance.
  • Design exclusive member benefits, campaigns, and fan experiences.
  • Analyze member and customer insights to improve engagement and conversion.
  • Develop commercial opportunities through merchandise, memberships, partnerships, and cross-promotions.
  • Work closely with Artist Management, Concert Production, and Marketing teams to maximize fan monetization.
  • Establish KPIs, operational processes, and performance reporting.
  • Execute any ad-hoc tasks or projects as assigned by superior.
  • Degree holder in Business, Marketing, E-commerce, CRM, or related disciplines, or equivalent qualification at HKQF Level 5ย 
  • Minimum 8 years of experience in Membership, CRM, Loyalty, E-commerce, Entertainment, or Lifestyle sectors.
  • Strong understanding of customer engagement, community building, and digital commerce.
  • Experience in driving revenue growth and customer retention.
  • Commercially minded, analytical, and results-oriented.
  • Strong stakeholder management and communication skills.
  • Experience in team management is preferred as supervisory level.
  • Good command of written and spoken English and Chinese.
  • Attractive remuneration package
  • Career progression opportunities
  • Discretionary performance bonus
  • Medical & Dental insurance
  • Birthday leave
  • Anniversary leave
  • Study leave
  • Study subsidy scheme
  • Employee property loan / personal loan scheme
  • Numerous other staff benefits

Frequently Asked Questions

Is the salary disclosed for the Manager, Membership & Digital Commerce position at Konew FinTech Corporation Limited?
The salary for this Manager, Membership & Digital Commerce role at Konew FinTech Corporation Limited is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager, Membership & Digital Commerce position at Konew FinTech Corporation Limited located?
This Manager, Membership & Digital Commerce role at Konew FinTech Corporation Limited is based in Central, Central and Western District, Hong Kong. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager, Membership & Digital Commerce role at Konew FinTech Corporation Limited full-time or part-time?
This is listed as a Full time position. It is posted as a Manager, Membership & Digital Commerce role at Konew FinTech Corporation Limited.
How do I apply for the Manager, Membership & Digital Commerce position at Konew FinTech Corporation Limited?
Click the "Apply Now" button on this page. You will be redirected to Konew FinTech Corporation Limited's official application portal hosted on workable where you can submit your application directly.
When was the Manager, Membership & Digital Commerce job at Konew FinTech Corporation Limited posted?
This Manager, Membership & Digital Commerce position at Konew FinTech Corporation Limited was posted on Aug 18, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Manager, Membership & Digital Commerce
Konew FinTech Corporation Limited
Apply for this role โ†—

You'll be redirected to Konew FinTech Corporation Limited's official application page on workable.