Manager I, B2B Sales
cnx· Concentrix SREV Malaysia SDN. BHD.
About this role
Job Title:
Manager I, B2B SalesJob Description
The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.- Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
- Be a point of escalation for our clients and respond promptly to any issues
- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
- Work with client contact on reporting and forecasting
- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
- Work with client contact on reporting and forecasting
- Coordinate team incentives and Sales Performance Incentive Funds
- Partner and build business relationships with all partners to ensure customer expectations are met
- Participate and present in RoB, WBR, MBR & QBR
- Ensure appropriate backup in place in order to meet coverage expectation to deliver SLA
Location:
MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan KiaraLanguage Requirements:
English (Required), Japanese, MandarinTime Type:
Full timeFrequently Asked Questions
Is the salary disclosed for the Manager I, B2B Sales position at cnx?
The salary for this Manager I, B2B Sales role at cnx is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager I, B2B Sales position at cnx located?
This Manager I, B2B Sales role at cnx is based in MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager I, B2B Sales role at cnx full-time or part-time?
This is listed as a Full time position. It is posted as a Manager I, B2B Sales role in the Concentrix SREV Malaysia SDN. BHD. department at cnx.
Which team or department does the Manager I, B2B Sales at cnx belong to?
This Manager I, B2B Sales position is part of the Concentrix SREV Malaysia SDN. BHD. department at cnx. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager I, B2B Sales position at cnx?
Click the "Apply Now" button on this page. You will be redirected to cnx's official application portal hosted on workday where you can submit your application directly.
When was the Manager I, B2B Sales job at cnx posted?
This Manager I, B2B Sales position at cnx was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager I, B2B Sales
cnx
You'll be redirected to cnx's official application page on Workday.