Manager
Digitide
Manager
About this role
E1 to E2
Or
P5 to P6
• Last two PMS rating 3 and above
• Overall, 10 years’ experience
• No Warning Letter issued in the past 6 months
• Mandatory E-learning courses certified wherever applicable
Job Title: Transition Manager – Domestic BPO
Location: Airoli, Navi Mumbai
Job Summary:
Manage end-to-end transition of domestic BPO processes from client handover to steady-state operations. Ensure smooth migration, proper planning, and successful delivery within timelines.
Key Responsibilities:
• Handle complete transition lifecycle (planning, execution, closure)
• Coordinate with clients and internal teams (Operations, HR, Training, IT)
• Ensure smooth knowledge transfer and process setup
• Track progress and share regular status updates
• Identify risks and ensure timely resolution
• Support hiring, training, and process ramp-up
• Maintain transition documents and reports
Requirements:
• Graduate (MBA preferred)
• 6–10 years of BPO experience
• Minimum 3 years in transition/project management
• Experience in domestic voice processes preferred
Skills:
• Good communication and coordination skills
• Strong project management ability
• Knowledge of BPO operations and metrics
• Problem-solving mindset
Candidate must have experience of handling Field and Call Centre team across Pan India.
7-8 Yrs experience at Manager level in Retail/ unsecured collection.
Base Location is Mumbai.
DRA Certification is MUST.
Minimum Qualification Graduate.
The job Required Frequent travel across India.
Candidate should well verse in English/Hindi and any south regional language.
Frequently Asked Questions
Is the salary disclosed for the Manager position at Digitide?
The salary for this Manager role at Digitide is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager position at Digitide located?
This Manager role at Digitide is based in Mumbai, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager role at Digitide full-time or part-time?
This is listed as a Full time position. It is posted as a Manager role at Digitide.
How do I apply for the Manager position at Digitide?
Click the "Apply Now" button on this page. You will be redirected to Digitide's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Manager job at Digitide posted?
This Manager position at Digitide was posted on Oct 6, 2026. Apply as soon as possible — early applications are often reviewed first.