Mainframe Production Support SME

Job Title: Mainframe Production Support SME

Location: Plano, TX

Job Description:

This job is responsible for supporting critical Mainframe applications to accomplish business goals

Key responsibilities of the job include ensuring that applications are functioning as designed address batch or customer issues and find improvement opportunities

Analyze production issues restore batch abends and create adhoc data reports as requested by Line of Business

Job expectations include a strong knowledge of Mainframe batch applications programming languages such as COBOL JCL Easy trieve and commonly used Mainframe tools

Serve as hands on Subject Matter Expert and support issues resolution Priority 1, 2, 3

Assess and suggest process improvements enhancements and performance improvements

Maintain documentation of the issues and knowledge of business processes

Application Release and Deployment Support

Production TicketIssue Triage support

Identify root cause in the code perform breakfix activities in the code andor DB

Create adhoc data reports as needed by Line of Business

Provide support after office hours weekends and oncall support when business needs

Required Qualifications

10 years of developingsupporting Mainframe based applications

10 Years of developing batch using Job Control Language JCL

10 Years of analyzingdeveloping COBOL Easytrieve programs

10 Years of experience working with Flat files VSAM DB2 and IMS DBDC

5 Years of experience with tools such as CA7 NDMFTP File Manager

Desired Qualifications

Good communication skills both written and oral are required as the individual must interface with application developers support teams and management

Experience with Consumer banking or Deposits applications