Mail & Package Services Clerk

Overview

IST Management is seeking a Mail Services Associate to join our Davie, FL team! The Associate will be responsible for assisting with mail and package services provided on-site in a team environment. Ideal candidates have prior customer service experience, are a team player, possess a valid driver's license, and are willing to train!  

Who We Are

 

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

 

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

 

You can check out istmanagement.com for more info on us!

  The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.  Benefits: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, Pet Insurance, *Tuition Reimbursement and Bonus Incentives!  Hourly Compensation: $15.00-15.00 USD + benefits!  Schedule: Monday-Friday (9:30AM-6:30PM) NO NIGHTS OR WEEKENDS!

Responsibilities

The Associate for Mail Services will be responsible for assisting with mail and package services provided on-site in a team environment. Other responsibilities include:

• Process incoming packages by scanning them into a tracking system, tagging the package, and quality checking them for recipient accuracy.
• Staging boxes and packages in corresponding areas for subsequent pickup and delivery
• Sort and deliver mail and packages to various departments
• Lift large bundles of mail, overnight packages and shipments of paper (Must be able to lift 40 lbs.)
• Handle time-sensitive material like confidential and/or urgent packages
• Demonstrate flexibility in satisfying customer demands in a high-volume, production environment
• Take direction from supervisor or site manager
• Adhere to all safety procedures; perform other tasks as assigned

Qualifications

Ideal candidates have prior customer service experience, are a team player, and are willing to train! Other qualifications include:

• Authorization to work for any employer in the US, high school diploma or GED required. Pre-employment drug screening required.
• Professional appearance and demeanor; excellent communication skills
• Keyboarding and windows environment PC skills
• Ability to effectively work individually or in a team environment; competency in performing multiple functional tasks
• Ability to meet employer's attendance policy; access to reliable transportation to and from work
• Ability to lift up to 55 pounds
• Willingness to cross train in services provided 

 

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

 

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

 

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.