Land Supplier Relations Specialist (Fort Lauderdale, FL)

Overview

World Travel Holdings is seeking a Land Supplier Relations Specialist for the B2B Division--- Dream Vacations and CruiseOne located in Fort Lauderdale, FL. The Land Supplier Relations Specialist partners closely with the Director of Land Strategy & Performance to strengthen and expand supplier relationships, enhance land product performance, and increase supplier engagement across the franchise network. This role collaborates cross-functionally with internal teams and regularly engages with franchisees and suppliers to assess needs, respond to inquiries, and identify growth opportunities. The ideal candidate brings strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

About the Company

World Travel Holdings, headquartered in Fort Lauderdale, FL, is the nation’s largest cruise agency and an award‑winning leisure travel company with nearly 40 travel brands. Through owned brands and private‑label partnerships, we sell cruises, villas, resort day passes, and luxury travel services. With a top-rated franchise, a UK cruise division, and a strong commitment to employee engagement and remote work, World Travel Holdings offers a people-focused culture. Learn more: WorldTravelHoldings.com

Responsibilities

• Serve as the primary point of contact for assigned hotel partners and preferred land suppliers
• Respond to new relationship inquiries from suppliers, agents, PR partners, and internal stakeholders
• Act as the first point of contact for supplier-related escalations, ensuring timely resolution or appropriate routing
• Monitor and manage the Land Product inbox, triaging and distributing inquiries efficiently
• Support the coordination and communication of FAM trips and related initiatives
• Build working knowledge of key land booking platforms (e.g., ALGV, VAX, SNAP, Cruise Control)
• Develop familiarity with Dream Vacations programs, tools, and marketing resources
• Assist with supplier-related group programs and systems
• Maintain the team’s master calendar, including events, webinars, FAMs, and industry opportunities
• Coordinate and administer land incentive programs, including tracking performance, managing communications, and conducting follow-ups
• Support development of presentations, webinars, supplier communications, and agent responses
• Contribute to the execution of land product initiatives, projects, and resources
• Partner with Community Engagement to increase visibility and engagement of land offerings

Qualifications

• Bachelor’s degree or equivalent experience
• Strong verbal and written communication skills
• Ability to build relationships and engage effectively with internal teams, agents, and suppliers
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines independently
• Problem-solving mindset with a collaborative approach
• Travel industry experience preferred

• Comprehensive medical, dental, and vision coverage
• Company-paid life and disability insurance
• 401(k) with discretionary company match
• Paid time off and holidays
• Travel discounts and employee perks
• Employee Assistance Program (EAP)
• Professional development and learning opportunities

EEO Statement

World Travel Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.