Korean Bilingual Operations Coordinator
Cesna Recruitment
Korean Bilingual Operations Coordinator
Cesna Recruitment· US Team
About this role
[Position]
Korean Bilingual Operations Coordinator
[About Our Client]
A Leading Logistics Company
[Job Summary]
The Operations Coordinator supports day to day logistics and order fulfillment activities while serving as a key point of contact for customers. This role is responsible for processing B2B and B2C orders, coordinating with warehouses and 3PL partners, maintaining accurate data in ERP/WMS systems, and assisting with inventory, documentation, and billing support. The ideal candidate is detail oriented, customer focused, and eager to learn logistics operations in a fast paced environment. Strong communication skills, teamwork, and basic proficiency in Microsoft Office are essential, with Korean language skills considered a requirement.
[Job Description]
Typical Day
A typical day for the Operations Coordinator begins at 8:00 a.m., reviewing incoming orders, checking inventory levels, and coordinating with the warehouse team to ensure orders are picked, packed, and shipped accurately. Throughout the day, they update order information in the ERP/WMS system, monitor shipments, and respond to customer and client inquiries via email or phone. They work closely with internal teams to resolve any order, inventory, or carrier issues, assist with shipping documentation, and support basic billing activities as needed. The day also includes tracking data, flagging discrepancies, and contributing to small process improvements before wrapping up tasks and handoffs by 5:00 p.m.
Key Responsibilities
Operations & Logistics
- Process B2C orders including pick & pack, label creation, and tracking updates.
- Support inbound and outbound logistics coordination with the warehouse team.
- Ensure data accuracy in WMS/ERP systems and report any discrepancies.
- Understand 3PL operations basics (receiving, storage, returns, parcel and pallet handling).
- Assist in resolving basic logistics or carrier-related issues.
Customer Service & Communication
- Serve as a point of contact for client logistics inquiries via phone and email.
- Communicate order status updates and service notifications to clients.
- Coordinate internally with warehouse and admin teams to resolve client issues.
Order Management & Inventory
- Enter, track, and update orders in ERP/WMS systems.
- Monitor inventory levels and assist with periodic audits.
- Notify supervisors of inventory shortages or discrepancies.
Documentation & Compliance
- Assist in preparing shipping documents (BOLs, packing lists, customs forms).
- Follow established SOPs and ensure compliance with customer requirements.
Billing Support
- Help generate service invoices based on agreed rates.
- Assist with tracking billing communications and support payment follow-ups.
Continuous Improvement Support
- Participate in identifying small process improvements for better efficiency.
- Assist in data collection for reporting operational KPIs.
Additional Tasks as Needed
- Comfortable in office, and warehouse setting
- Able to lift objects weighing less than 49 lbs.
Education:
- High school diploma or equivalent required.
- Associate or Bachelor's degree preferred (especially in Business, Logistics, or related fields).
Experience:
- No prior experience required; willingness to learn and adapt is key.
- Previous experience in logistics, customer service, or order processing is a plus.
Skills:
- Strong verbal and written communication skills.
- Excellent customer service
- Teamwork mindset.
- Ability to multitask and prioritize in a fast-paced environment.
- Detail-oriented
- Strong problem-solving skills.
- Proficient in Microsoft Office (Excel, Word, Outlook).
Languages:
- English required.
- Korean fluency required.
Must be authorized to work in U.S. without restriction
· Health, Dental, Vision Insurance - 100% coverage for you and family
· 401(K) with Company Match
· Free Daily Lunch Catering
· Annual performance-based incentives
· Certification Recognition Program
· Fitness Center Membership Subsidy Program
Frequently Asked Questions
Is the salary disclosed for the Korean Bilingual Operations Coordinator position at Cesna Recruitment?
The salary for this Korean Bilingual Operations Coordinator role at Cesna Recruitment is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Korean Bilingual Operations Coordinator position at Cesna Recruitment located?
This Korean Bilingual Operations Coordinator role at Cesna Recruitment is based in Secaucus, New Jersey, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Korean Bilingual Operations Coordinator role at Cesna Recruitment full-time or part-time?
This is listed as a Full time position. It is posted as a Korean Bilingual Operations Coordinator role in the US Team department at Cesna Recruitment.
Which team or department does the Korean Bilingual Operations Coordinator at Cesna Recruitment belong to?
This Korean Bilingual Operations Coordinator position is part of the US Team department at Cesna Recruitment. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Korean Bilingual Operations Coordinator position at Cesna Recruitment?
Click the "Apply Now" button on this page. You will be redirected to Cesna Recruitment's official application portal hosted on workable where you can submit your application directly.
When was the Korean Bilingual Operations Coordinator job at Cesna Recruitment posted?
This Korean Bilingual Operations Coordinator position at Cesna Recruitment was posted on May 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Korean Bilingual Operations Coordinator
Cesna Recruitment
You'll be redirected to Cesna Recruitment's official application page on workable.