Key Attendee Success Associate - Mandarin

What you’ll achieve at Web Summit:

• You’ll work on a team building long-term relationships with some of the biggest and fastest growing companies in the world.

• You’ll be working closely with the speakers, media and investors acquisitions teams, which are responsible for acquiring key attendees for our events. 

• You’ll act as an internal point-of-contact, suggesting  improvements to processes and workflows that result in exceptional exhibitor and partner product/experience.

• You’ll participate in cross-team communication and collaboration, integrating production, design, collateral, and app solutions.

• You’ll travel the globe to our international events to ensure the on the ground execution of your partner activations.

• You’ll provide event feedback to your most important partners, highlighting what worked well, what can work better and how. 

• You’ll develop an in-depth knowledge of technology and understand how industries are being disrupted by it and utilise opportunities to the benefit of your audience.

Who you are

• You’re a confident relationship builder who can manage day-to-day conversations as well as high level strategic discussions focused around driving revenue for both our Clients and Web Summit

• You’re a natural project manager who will play a pivotal role in ensuring timely and accurate delivery of work. 

• You have the ability to think on your feet and deliver advice and consultation in high pressure situations. You’re inventive and always keen to try new things.

• In fact, you don’t believe that anything can ever be perfect and that testing and experimenting is always important.

• You’re curious, with a growth mindset and are constantly trying to discover new things that benefit your clients.

• You have a good intuition for solving problems and figuring out potential issues, managing your time effectively.

• You’re inspired by technology and innovation and have an eye for spotting trends.

• You're a quick learner and can grasp the intricacies of complex relationships easily.

• You’re keen to learn, receptive to new ideas, and genuinely interested in building deep business relationships.

Skills and abilities we're looking for

• Native Mandarin speaker

• Excellent client management skills and attention to detail is a prerequisite. 

• Ability to engage with other departments and specialist functions at Web Summit to manage consistent execution of client strategies across our events.

• Exposure to sales or commercial experience is beneficial, with an eye toward driving retention and partnership expansion. 

• Ability to adapt to changing needs and take up new tasks with little supervision.

• Experience with CRM tools, Salesforce in particular is an advantage.

• Passion for technology and events, and a genuine willingness to improve your knowledge.

• Subsidised healthcare, dental, employee assistance programme (EAP) and more.
• Employer pension contribution up to 6% for Irish-based employees
• A dedicated in-house L&D department, with access to workshops, online learning and resources to help you excel in your career development.
• Company MacBook, generous annual leave and flexible working arrangements.
• Our very own Tramway Team, which drives community and morale-boosting events for employees to participate in.
• Annual company get-togethers, charity days, and monthly wellbeing talks.
• Wellness subsidy issued to all employees of €1000 per year