KAM

About the Role

We are looking for a KAM to manage a portfolio of brands and drive their growth on FirstClub. This role is a mix of brand management, business operations, and analytics, where you will work closely with brands to identify growth opportunities and improve their overall performance.

The ideal candidate should be comfortable working with data, solving business problems, managing multiple stakeholders, and taking ownership of outcomes.

What you'll do:

• Manage a portfolio of torso and tail brands and act as the primary point of contact for these brands.
• Own brand performance and identify opportunities to drive sales and growth.
• Onboard new brands and ensure smooth execution across internal teams.
• Analyse brand and category-level data to identify growth opportunities and performance gaps.
• Diagnose issues related to assortment, visibility, availability, pricing, and operations.
• Work with brands to improve sales, assortment, product visibility, and overall business performance.
• Coordinate with internal teams including Buying, Supply Chain, Marketing, Catalog, and Operations to resolve business gaps.
• Track key business metrics and proactively identify areas requiring intervention.
• Build strong relationships with brand partners and drive regular business reviews.
• Take a hands-on, problem-solving approach to improve the performance of assigned brands.

What We're Looking For

• 1–4 years of experience in Category Management, Key Account Management, Brand Management, Business Operations, or a similar role.
• Experience in e-commerce, quick commerce, retail, D2C, or consumer brands is preferred.
• Strong analytical and problem-solving skills.
• Comfortable working with data and business metrics.
• Strong communication and stakeholder management skills.
• Ability to work in a fast-paced, startup environment with high ownership.
• A hands-on, entrepreneurial approach with the ability to identify problems and drive solutions independently.