Junior/Medior Customer Care Specialist with Danish language (m/f/n)

eset· ESET, spol. s r.o.
Apply Now ↗
📍 BratislavaFull time

About this role

Summary

Our technical support team is looking for a new member with an interest in this area, professional communication style and active both Danish and English to support our customers using ESET products and solutions. Build your professional know-how at ESET. For this position we welcome fresh graduates as well as candidates with similar experience willing to broaden their horizons.

Job description

As customer care specialist you will: 

  • Provide basic sales and technical support to our customers and partners 

  • Manage incoming calls and emails in expected quality and quantity 

  • Solve basic customer issues 

  • Delegate more complex problems to teams responsible  

  • Cooperate with higher level customer support teams 

What do we expect from you: 

  • Fluent in Danish language (C1-C2 level)

  • Have English on good spoken and written level (ideally B2) 

  • Fluent Slovak language is a plus/not mandatory 

  • Be active OS Windows user 

  • Having previous experience with customer support or assistance is warmly welcomed/not mandatory 

  • Have focus on meeting goals 

  • Speak in a professional tone of voice 

  • Like to learn new things and be flexible in finding solutions 

  • Show ownership and sense of responsibility for your tasks

Basic wage component (gross): from 1350 Euro (fresh graduate)

  • The final wage is adjusted based on the experience and seniority level.

  • Financial bonus based on performance paid twice a year up to 10% from the base salary paid during the evaluation period (normally 6 months) 

#LI-LV1 #LI-Hybrid #entrylevel

Benefits

Health & well-being

  • BenefitPlus
  • Healthcare (check-ups/annual programs)
  • Multisport card
  • Travel card "električenka"
  • Supplementary pension saving
  • Sick days

Family

  • Marriage allowance
  • Childbirth allowance
  • Parental contribution
  • ESET family events (Family day, St.Nicholas)

Office

  • Refreshments in the office (fruits, coffee, soft drinks)
  • Let´s get together breakfast
  • Activity room, quiet room
  • ESET events (Žranica, Christmas party..), teambuildings

Other

  • Loyalty allowance
  • Loyalty extra days off
  • Loyalty cake
  • Loyalty glass award
  • Refer a friend
  • Christmas presents
  • Discounts from external providers

Primary location

Bratislava

Additional locations

Time type

Full time

Frequently Asked Questions

Is the salary disclosed for the Junior/Medior Customer Care Specialist with Danish language (m/f/n) position at eset?
The salary for this Junior/Medior Customer Care Specialist with Danish language (m/f/n) role at eset is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Junior/Medior Customer Care Specialist with Danish language (m/f/n) position at eset located?
This Junior/Medior Customer Care Specialist with Danish language (m/f/n) role at eset is based in Bratislava. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Junior/Medior Customer Care Specialist with Danish language (m/f/n) role at eset full-time or part-time?
This is listed as a Full time position. It is posted as a Junior/Medior Customer Care Specialist with Danish language (m/f/n) role in the ESET, spol. s r.o. department at eset.
Which team or department does the Junior/Medior Customer Care Specialist with Danish language (m/f/n) at eset belong to?
This Junior/Medior Customer Care Specialist with Danish language (m/f/n) position is part of the ESET, spol. s r.o. department at eset. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Junior/Medior Customer Care Specialist with Danish language (m/f/n) position at eset?
Click the "Apply Now" button on this page. You will be redirected to eset's official application portal hosted on workday where you can submit your application directly.
When was the Junior/Medior Customer Care Specialist with Danish language (m/f/n) job at eset posted?
This Junior/Medior Customer Care Specialist with Danish language (m/f/n) position at eset was posted on Aug 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Junior/Medior Customer Care Specialist with Danish language (m/f/n)
eset
Apply for this role ↗

You'll be redirected to eset's official application page on Workday.