Operations Coordinator
Cullinan Holdings
Junior/Intermediate Inbound Reservations Consultant
Cullinan Holdings· African Diamond
About this role
African Diamond is one of Southern Africa’s leading travel companies, specialising in the Turkish market. Our expert services include tailor-made packages for groups, meetings, large-scale events, incentive travel, conferences, and special occasions. We pride ourselves on delivering innovative African travel solutions and experiences with a personalised approach and attention to detail.
This is your opportunity to grow your career in a fast-paced, dynamic environment where no two days are the same.
We are pleased to invite applications to join the African Diamond team in Cape Town and help turn dream itineraries into seamless travel realities.
This is a fantastic opportunity for a detail-oriented and service-driven individual looking to grow their career in inbound travel, working within a dynamic environment focused on delivering exceptional travel experiences.
Your Role
- Responsible for FIT and Group bookings from initial enquiry to final documentation and invoicing
- Coordinate with suppliers, including accommodation, transport, guides, meet and greet, and activities
- Accurate and timely loading of bookings into the reservations system
- Prepare and issue operational documentation, including rooming lists, vouchers, itineraries, and service confirmation
- Monitor bookings for accuracy and completeness, ensuring all services are correctly scheduled
- Liaise with guides and suppliers to ensure smooth on-the-ground delivery.
- Action amendments, reconfirmations, and address pre-and post-travel queries
- Ensure compliance with internal procedures, deadlines, and quality standards
- Provide support to the broader operations where required
- Previous experience in inbound travel, reservations, or a similar role
- Destination, services, and logistical knowledge of South and Southern Africa
- Reservations system experience
- Excellent communication and organisational skills
- Ability to work under pressure and meet deadlines
- A proactive, solutions-driven mindset
- Passion for delivering outstanding customer and guest experiences Grade 12 qualification. A qualification in Tourism will be highly advantageous.
Frequently Asked Questions
Is the salary disclosed for the Junior/Intermediate Inbound Reservations Consultant position at Cullinan Holdings?
The salary for this Junior/Intermediate Inbound Reservations Consultant role at Cullinan Holdings is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Junior/Intermediate Inbound Reservations Consultant position at Cullinan Holdings located?
This Junior/Intermediate Inbound Reservations Consultant role at Cullinan Holdings is based in Cape Town, Western Cape, South Africa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Junior/Intermediate Inbound Reservations Consultant role at Cullinan Holdings full-time or part-time?
This is listed as a Full time position. It is posted as a Junior/Intermediate Inbound Reservations Consultant role in the African Diamond department at Cullinan Holdings.
Which team or department does the Junior/Intermediate Inbound Reservations Consultant at Cullinan Holdings belong to?
This Junior/Intermediate Inbound Reservations Consultant position is part of the African Diamond department at Cullinan Holdings. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Junior/Intermediate Inbound Reservations Consultant position at Cullinan Holdings?
Click the "Apply Now" button on this page. You will be redirected to Cullinan Holdings's official application portal hosted on workable where you can submit your application directly.
When was the Junior/Intermediate Inbound Reservations Consultant job at Cullinan Holdings posted?
This Junior/Intermediate Inbound Reservations Consultant position at Cullinan Holdings was posted on Jul 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Junior/Intermediate Inbound Reservations Consultant
Cullinan Holdings
You'll be redirected to Cullinan Holdings's official application page on workable.