Junior Data Center Engineer

About IEX  

IEX (IEX Group, Inc.) is an exchange operator and technology company dedicated to innovating for performance in capital markets. Founded in 2012, IEX launched a new kind of securities exchange in 2016 that combines a transparent business model and unique architecture designed to protect investors. Today, IEX applies its proprietary technology and experience to drive performance across asset classes, serve investors, and advocate for transparent and competitive markets. 

Role Overview:

As a Data Center Engineer at IEX, you will be responsible for maintaining and supporting critical data center operations. This hands-on role involves installing, configuring, and troubleshooting hardware and networking equipment, collaborating with the technology team, and ensuring smooth operations across multiple data center locations. You’ll work in a dynamic environment where adaptability and problem-solving skills are key to success.

What You’ll Do:

• Install, rack, stack, and cable servers, switches, routers, and storage systems.
• Perform hardware installations, replacements, and upgrades.
• Troubleshoot hardware, connectivity, and cabling issues.
• Monitor the health and availability of data center infrastructure.
• Execute routine maintenance according to documented procedures.
• Label and document network and power connections.
• Maintain accurate asset inventory and infrastructure documentation.
• Assist with operating system installations and basic server provisioning.
• Follow change management and operational procedures.
• Respond to incidents and assist with root cause analysis.
• Work with senior engineers on infrastructure projects and deployments.
• Ensure compliance with data center safety and security policies.

Your Background:

• 2+ years of prior data center experience
• Bachelor's degree in computer science, Information Technology, Engineering, or a related field (or equivalent experience).
• Knowledge of data center infrastructure, networking, and IT hardware.
• Familiarity with operating systems (Windows/Linux) and virtualization technologies.
• Strong troubleshooting and problem-solving skills, with the ability to work in a team to resolve complex technical issues.
• Good understanding of networking concepts (TCP/IP, VLANs, routing, firewalls).

Physical Requirements:

• Ability to lift and move equipment up to 50 lbs.
• Comfortable working in physically demanding environments.

Personal Attributes:

• Self-starter with strong problem-solving abilities.
• Excellent attention to detail and organizational skills.
• Strong work ethic, intellectual curiosity, and a willingness to learn.
• Trustworthy, with discretion in handling sensitive information.
• Collaborative, with the ability to work effectively within diverse teams.
• Strong attention to detail and ability to follow processes and procedures.
• Effective communication and teamwork skills.

Preferred:

• Availability to work nights, weekends, and on short notice.
• Occasional travel to data centers in Chicago, NJ, and potentially other locations.
• Certifications such as CompTIA A+, Network+, CCNA, or Microsoft Certified: Azure Fundamentals.
• Experience with monitoring tools, ticketing systems, and IT service management (ITSM) processes.
• Understanding of cloud computing (AWS, Azure, Google Cloud) and hybrid environments.

Our job titles may span more than one career level. The starting annual base pay is between $90,000 to $120,000 for this NY-based position. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The annual base pay range is subject to change and may be modified in the future. This role is eligible for bonus and equity.

Here at IEX, we are dedicated to an inclusive workplace and culture. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by applicable federal, state or local laws. This policy not only complies with all applicable laws and protects workers' rights but is vital to IEX’s overall mission and values.