數位金融服務專員

dbs· DBS Bank (Taiwan) Ltd
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📍 TaipeiFull time

About this role

工作內容

  1. 主動聯繫透過數位管道申請開戶但尚未完成流程之客戶,協助完成後續申請作業。
  2. 了解客戶於申辦過程中遇到的問題與需求,提供專業說明與解決方案,提升客戶體驗及申辦成功率。
  3. 協助客戶完成數位帳戶及其他金融產品之線上申辦、驗證及補件流程。
  4. 透過客戶回饋與申辦紀錄分析,發掘常見問題,協助優化數位流程及服務體驗。
  5. 與數位金融、產品、營運及相關單位合作,共同推動數位獲客及客戶經營目標。
  6. 遵循銀行作業規範、法令遵循及個人資料保護相關規定。

Location:

Honhui A-12F

Job:

Customer Service

Schedule:

Regular

Employee Status:

Full time

Frequently Asked Questions

Is the salary disclosed for the 數位金融服務專員 position at dbs?
The salary for this 數位金融服務專員 role at dbs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the 數位金融服務專員 position at dbs located?
This 數位金融服務專員 role at dbs is based in Taipei. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the 數位金融服務專員 role at dbs full-time or part-time?
This is listed as a Full time position. It is posted as a 數位金融服務專員 role in the DBS Bank (Taiwan) Ltd department at dbs.
Which team or department does the 數位金融服務專員 at dbs belong to?
This 數位金融服務專員 position is part of the DBS Bank (Taiwan) Ltd department at dbs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the 數位金融服務專員 position at dbs?
Click the "Apply Now" button on this page. You will be redirected to dbs's official application portal hosted on workday where you can submit your application directly.
When was the 數位金融服務專員 job at dbs posted?
This 數位金融服務專員 position at dbs was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
數位金融服務專員
dbs
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