IT Support Professional

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📍 Manisa, , TurkeyFull time

About this role

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

Job Description

Are you a proactive and customer-focused IT professional passionate about delivering exceptional end-user support and optimizing IT workplace environments? Bosch is seeking an IT Support Professional in Workplace Support and Digital Enablement to join our team in Manisa and represent Central IT, ensuring seamless and high-quality IT services for our users.


Key Responsibilities:
The Core: Workplace Support & Asset Management
• Keep Us Running: Provide end-to-end 1st/2nd level IT support for desktops, laptops, mobile devices, printers, and workplace technologies, keep office and production environments running
• Own Lifecycle, manage local IT inventory with comprehensive stock tracking and proactive hardware asset lifecycle management
• Troubleshoot & Resolve user issues/requests for authorizations, accounts, and software, including support for industrial devices and their network connectivity.
• Collaborate closely with central/international IT teams and external service partners on rollouts, service restorations, and site projects.
The Value-Add: Automation & User Enablement
• Spot repetitive IT and site processes and use Microsoft Power Platform to build simple, time-saving automations.
• Support local employees by bridging digital knowledge gaps by delivering brief, practical sessions on how to utilize modern workplace tools and AI productivity assistants.

Qualifications

• Bachelor’s degree in computer engineering, information technologies, or a related field with a strong understanding of IT systems and infrastructure.
• Minimum 2 years of experience in IT Support Services, with knowledge of IT Service Management principles (e.g., ITIL).
• Strong customer-oriented mindset, excellent communication skills, problem-solving abilities, presentation skills and Windows 11 & practical IT hardware knowledge
• Experience with network connectivity, communication protocols for industrial devices and Microsoft Power Automate & Power Apps is a significant plus. (e.g. CCNA is a plus)
• A collaborative team player motivated to self-learn and apply new knowledge
• Advanced level of English, both written and spoken

Additional Information

Frequently Asked Questions

Is the salary disclosed for the IT Support Professional position at boschgroup?
The salary for this IT Support Professional role at boschgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Professional position at boschgroup located?
This IT Support Professional role at boschgroup is based in Manisa, , Turkey. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Professional role at boschgroup full-time or part-time?
This is listed as a Full time position. It is posted as a IT Support Professional role at boschgroup.
How do I apply for the IT Support Professional position at boschgroup?
Click the "Apply Now" button on this page. You will be redirected to boschgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the IT Support Professional job at boschgroup posted?
This IT Support Professional position at boschgroup was posted on Aug 28, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Professional
boschgroup
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