IT Support Officer
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IT support Officer
Waad Education· Waad Academy
About this role
- Provide daily technical support and troubleshoot hardware/software issues.
- Install, configure, and maintain computers, printers, projectors, and smart boards.
- Support school networks, email, Microsoft 365, and educational systems.
- Maintain IT equipment, software, and asset records.
- Assist with classroom technology, exams, and school events.
- Ensure basic cybersecurity, data protection, and regular system updates.
- Manage and follow up on IT support requests and incidents.
- Coordinate with external IT vendors when required.
- Bachelor’s degree in IT, Computer Science, or a related field.
- 1–3 years of IT support experience; school experience is preferred.
- Good knowledge of Windows, Microsoft 365, hardware, and basic networking.
- Strong troubleshooting, communication, and customer-service skills.
- Ability to work under pressure and support users professionally.
Frequently Asked Questions
Is the salary disclosed for the IT support Officer position at Waad Education?
The salary for this IT support Officer role at Waad Education is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT support Officer position at Waad Education located?
This IT support Officer role at Waad Education is based in Jeddah, Makkah Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT support Officer role at Waad Education full-time or part-time?
This is listed as a Full time position. It is posted as a IT support Officer role in the Waad Academy department at Waad Education.
Which team or department does the IT support Officer at Waad Education belong to?
This IT support Officer position is part of the Waad Academy department at Waad Education. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT support Officer position at Waad Education?
Click the "Apply Now" button on this page. You will be redirected to Waad Education's official application portal hosted on workable where you can submit your application directly.
When was the IT support Officer job at Waad Education posted?
This IT support Officer position at Waad Education was posted on Aug 26, 2026. Apply as soon as possible — early applications are often reviewed first.
IT support Officer
Waad Education
You'll be redirected to Waad Education's official application page on workable.