Planning Supervisor
USI INC
IT Operations and Endpoint Architect
USI INC· *. ADM 資訊服務總處 Infrastructure & Operations Center
About this role
Responsibilities:
• Developing and managing a secure and efficient IT infrastructure, focusing on IT operations and endpoint security.
• Developing and deploying ITSM frameworks and familiarity with BMC Helix to optimize operational efficiency.
• Designing and deploying endpoint security solutions, including Microsoft Intune, MAM/MDM, Defender, or SCCM, ensures comprehensive company asset protection.
• Collaborating with teams to streamline IT processes and enhance service efficiency.
• Maintaining technical documentation on IT architecture and configurations.
• Evaluating and incorporating new technologies for better IT operations and security.
Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Extensive experience (3 years) in ITSM management or enterprise-level web design, with proficiency in tools like BMC Helix or SharePoint Online preferred.
• Profound understanding of IT operation management domains, including incident management, change management, and service request management.
• Strong expertise in Microsoft endpoint tools like Microsoft Intune, Defender, and SCCM.
• Certifications in ITIL, BMC Helix, or Microsoft solutions are advantageous.
• Experience in implementing and managing Network Operations Center (NOC) solutions is a plus.
• Excellent problem-solving abilities and a track record of resolving complex technical issues.
• Self-motivated and able to work independently with minimal supervision.
• Strong interpersonal and communication skills (verbal and written).
Additional Information:
• The role offers the option for remote work with occasional on-site visits.
• Developing and managing a secure and efficient IT infrastructure, focusing on IT operations and endpoint security.
• Developing and deploying ITSM frameworks and familiarity with BMC Helix to optimize operational efficiency.
• Designing and deploying endpoint security solutions, including Microsoft Intune, MAM/MDM, Defender, or SCCM, ensures comprehensive company asset protection.
• Collaborating with teams to streamline IT processes and enhance service efficiency.
• Maintaining technical documentation on IT architecture and configurations.
• Evaluating and incorporating new technologies for better IT operations and security.
Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Extensive experience (3 years) in ITSM management or enterprise-level web design, with proficiency in tools like BMC Helix or SharePoint Online preferred.
• Profound understanding of IT operation management domains, including incident management, change management, and service request management.
• Strong expertise in Microsoft endpoint tools like Microsoft Intune, Defender, and SCCM.
• Certifications in ITIL, BMC Helix, or Microsoft solutions are advantageous.
• Experience in implementing and managing Network Operations Center (NOC) solutions is a plus.
• Excellent problem-solving abilities and a track record of resolving complex technical issues.
• Self-motivated and able to work independently with minimal supervision.
• Strong interpersonal and communication skills (verbal and written).
Additional Information:
• The role offers the option for remote work with occasional on-site visits.
Frequently Asked Questions
Is the salary disclosed for the IT Operations and Endpoint Architect position at USI INC?
The salary for this IT Operations and Endpoint Architect role at USI INC is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Operations and Endpoint Architect position at USI INC located?
This IT Operations and Endpoint Architect role at USI INC is based in Nantou City, Taiwan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Operations and Endpoint Architect role at USI INC full-time or part-time?
This is listed as a FULL TIME position. It is posted as a IT Operations and Endpoint Architect role in the *. ADM 資訊服務總處 Infrastructure & Operations Center department at USI INC.
Which team or department does the IT Operations and Endpoint Architect at USI INC belong to?
This IT Operations and Endpoint Architect position is part of the *. ADM 資訊服務總處 Infrastructure & Operations Center department at USI INC. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Operations and Endpoint Architect position at USI INC?
Click the "Apply Now" button on this page. You will be redirected to USI INC's official application portal hosted on freshteam where you can submit your application directly.
When was the IT Operations and Endpoint Architect job at USI INC posted?
This IT Operations and Endpoint Architect position at USI INC was posted on Jun 26, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Operations and Endpoint Architect
USI INC
You'll be redirected to USI INC's official application page on freshteam.