IT Infra & Systems Administrator

oneture· Tech
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FULL TIME

About this role

IT Infrastructure & Support Engineer

Location: On-site,
Experience 1 to 2 yrs

About the Role
Oneture Technologies is looking for a hands-on IT Infrastructure & Support Engineer to
manage day-to-day IT operations, employee IT support, hardware and software, networking,
user access, infrastructure, and IT security practices. The engineer will be responsible for
maintaining a reliable, secure, and well-documented IT environment while supporting
employees and coordinating with external vendors.

Mandatory Requirements
1. IT Infrastructure & User Support
● Hands-on experience troubleshooting laptops, desktops, printers, peripherals, operating
systems, and business applications.
● Experience with Windows and Linux administration and troubleshooting.
● Ability to handle employee onboarding, offboarding, laptop setup, software installation,
and IT access requirements.
● Experience managing IT tickets, incidents, and user support requests.
● Ability to maintain IT documentation, SOPs, and troubleshooting procedures.
2. Hardware & Software Management
● Experience managing company laptops, desktops, printers, networking devices, and
other IT assets.
● Maintain hardware inventory, asset allocation, warranty, and lifecycle records.
● Manage software installation, licensing, updates, and access.
● Coordinate hardware repairs, replacements, purchases, and vendor support.
● Ensure company devices are properly configured and maintained.
3. Networking & Infrastructure
● Good understanding of TCP/IP, DNS, DHCP, LAN, Wi-Fi, VPN, and basic routing.
● Hands-on troubleshooting of internet, network, VPN, and connectivity issues.
● Basic understanding of firewalls, switches, routers, and network security.
● Experience managing or supporting servers and internal infrastructure.
● Coordinate with ISPs and infrastructure vendors for connectivity and service issues.

4. User Access & Security
● Manage user accounts, groups, permissions, MFA, and access requests.
● Experience with Google Workspace / Microsoft 365 and Active Directory or equivalent
identity platforms.
● Follow access-control and least-privilege practices.
● Manage endpoint security, antivirus/EDR, system updates, and security configurations.
● Maintain proper records of user access and company IT assets.
5. IT Operations & Documentation
● Maintain IT asset registers, software inventories, user access records, and infrastructure
documentation.
● Maintain backup procedures and periodically verify backup availability.
● Monitor critical IT systems and infrastructure.
● Maintain incident records and document recurring issues and their resolutions.
● Support internal reviews, audits, and IT-related compliance requirements.

Good to Have
● Basic AWS knowledge.
● Knowledge of endpoint management / MDM solutions.
● Experience with IT ticketing systems such as Jira, ServiceNow, or Freshservice.
● Knowledge of backup, disaster recovery, and business continuity practices.
● Experience coordinating with hardware, software, ISP, CCTV, access-control, and other
IT vendors.

Key Responsibilities
● Manage day-to-day IT infrastructure and provide technical support to employees.
● Manage company laptops, desktops, printers, networking equipment, software, and
other IT assets.
● Handle employee onboarding and offboarding, including device allocation and access
management.
● Manage user accounts, email, MFA, VPN, software access, and permissions.
● Troubleshoot network, hardware, software, operating system, and application issues.
● Maintain IT security controls, endpoint protection, patching, and backups.
● Maintain accurate IT asset, software, access, and infrastructure records.
● Coordinate with vendors and service providers for IT hardware, software, networking,
and other services.
● Maintain IT documentation, SOPs, asset registers, and incident records.
● Support infrastructure monitoring, maintenance, and troubleshooting.
● Assist management with IT procurement, budgeting, and technology requirements.
● Ensure IT systems and processes are properly maintained, documented, and

Frequently Asked Questions

Is the salary disclosed for the IT Infra & Systems Administrator position at oneture?
The salary for this IT Infra & Systems Administrator role at oneture is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the IT Infra & Systems Administrator role at oneture full-time or part-time?
This is listed as a FULL TIME position. It is posted as a IT Infra & Systems Administrator role in the Tech department at oneture.
Which team or department does the IT Infra & Systems Administrator at oneture belong to?
This IT Infra & Systems Administrator position is part of the Tech department at oneture. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Infra & Systems Administrator position at oneture?
Click the "Apply Now" button on this page. You will be redirected to oneture's official application portal hosted on keka where you can submit your application directly.
When was the IT Infra & Systems Administrator job at oneture posted?
This IT Infra & Systems Administrator position at oneture was posted on Oct 5, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Infra & Systems Administrator
oneture
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