IT Help Desk Technician

flash· 303400 - IT
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📍 Austin, Texas💰 USD 20–25

About this role

Help us change the way the world parks

Parking isn’t just about spaces – it’s about creating seamless experiences, sustainable solutions, and smarter cities. At Flash, we’re not just thinking about today’s parking challenges; we’re actively shaping the future of parking + charging. Join us in transforming the way the world parks.

Join our Flash Team as an IT Help Desk Technician!

Join Flash as a part-time IT Help Desk Technician and become an essential part of our internal success! You’ll work alongside a supportive group of IT professionals in a high-energy environment, keeping our hardware, cloud tools, and daily workflows running seamlessly. With flexible hours, great benefits, and hands-on skill-building across top industry platforms, this is the perfect opportunity to make an immediate impact while elevating your career.

Location: Austin HQ, may need to go to the Dripping Springs Warehouse on occasion

Schedule: Flexible hours, minimum 24 hours, max 29 a week, Monday - Thursday

Travel: 0%

What You'll Do:

  • Manage onboarding and offboarding requests, including provisioning and decommissioning hardware and software
  • Image, deploy, and configure new devices for employees
  • Handle IT asset logistics via ticketing system (shipping/receiving equipment domestically and internationally)
  • Administer and support internal tools such as Google Workspace, JumpCloud, Slack, Jira, Confluence, and Microsoft O365
  • Provide support for Windows machines, MacBooks, and iPads
  • Decommission out-of-warranty equipment and coordinate recycling efforts
  • Partner with vendors for warranty-related hardware support
  • Maintain and manage IT inventory, including tracking assets and stock levels
  • Keep asset management systems up to date to support budgeting, refresh cycles, and audits
  • Assist the IT team with ongoing and new projects

 What You Bring:

Technical Skills

  • Experience imaging and deploying devices (Windows/Mac environments)
  • Familiarity with cloud-based IT systems and identity management tools
  • Experience supporting a mixed-device environment (Windows, macOS, iOS)
  • Knowledge of IT asset management and lifecycle processes
  • Understanding of ticketing systems and IT support workflows

Soft Skills

  • Strong customer-first mindset with the ability to build relationships and empathize with users
  • Excellent interpersonal and communication skills
  • Ability to work independently and manage time effectively
  • High attention to detail and strong organizational skills
  • Adaptability, able to follow processes while supporting change and improvement

Qualifications:

  • Experience in Information Technology, ideally with a focus on end-user support or customer success
  • High School Diploma or equivalent
  • Ability to lift up to 25 lbs without assistance
  • Reliable transportation to the main office and occasional travel to a warehouse location
  • Flexible schedule

Salary: 

$20.00 - $25.00/hour

Final salary will be determined based on candidate's skills and experience level.

Competitive Rewards Package includes:

  • 401(k) with company match
  • Paid holidays, paid time off and accrue sick leave
  • Flexible work environment
  • Opportunities for professional growth and development

Flash is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, allow us to attract creatively-led people, and to develop the best products, services and solutions. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Every qualified individual is encouraged to apply to join our team.

 

 

 

Frequently Asked Questions

What is the salary for the IT Help Desk Technician role at flash?
The listed salary for this IT Help Desk Technician position at flash is USD 20–25. This is an full-time role.
Where is the IT Help Desk Technician position at flash located?
This IT Help Desk Technician role at flash is based in Austin, Texas. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the IT Help Desk Technician at flash belong to?
This IT Help Desk Technician position is part of the 303400 - IT department at flash. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Help Desk Technician position at flash?
Click the "Apply Now" button on this page. You will be redirected to flash's official application portal hosted on greenhouse where you can submit your application directly.
When was the IT Help Desk Technician job at flash posted?
This IT Help Desk Technician position at flash was posted on Jul 30, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Help Desk Technician
flash · 💰 USD 20–25
Apply for this role ↗

You'll be redirected to flash's official application page on Greenhouse.