IT Demand Manager

Bank of JordanΒ· IT Management
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πŸ“ Amman, Amman Governorate, Jordan

About this role

We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities. The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.

Key Responsibilities

  • Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.
  • Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.
  • Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.
  • Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.
  • Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.
  • Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.
  • Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.
  • Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.
  • Support investment planning and portfolio decision-making through business case analysis and value assessments.
  • Identify and implement continuous improvements to demand management processes, tools, and governance.
  • Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.
  • Strong understanding of IT governance, project portfolio management, and demand management best practices.
  • Experience facilitating stakeholder workshops and prioritization sessions.
  • Excellent analytical, communication, and stakeholder management skills.
  • Familiarity with Agile, Waterfall, or hybrid delivery methodologies.
  • Experience with demand management, PPM, or ITSM platforms is an advantage.

Frequently Asked Questions

Is the salary disclosed for the IT Demand Manager position at Bank of Jordan?
The salary for this IT Demand Manager role at Bank of Jordan is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Demand Manager position at Bank of Jordan located?
This IT Demand Manager role at Bank of Jordan is based in Amman, Amman Governorate, Jordan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the IT Demand Manager at Bank of Jordan belong to?
This IT Demand Manager position is part of the IT Management department at Bank of Jordan. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Demand Manager position at Bank of Jordan?
Click the "Apply Now" button on this page. You will be redirected to Bank of Jordan's official application portal hosted on workable where you can submit your application directly.
When was the IT Demand Manager job at Bank of Jordan posted?
This IT Demand Manager position at Bank of Jordan was posted on Jul 28, 2026. Apply as soon as possible β€” early applications are often reviewed first.
IT Demand Manager
Bank of Jordan
Apply for this role β†—

You'll be redirected to Bank of Jordan's official application page on workable.