ISTC - Head of Operations, Training and Quality

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πŸ“ Hal Far, MaltaFull Time

About this role

As a key member of the ISTC Leadership Team, the Head of Operations, Training & Quality is responsible for ensuring the effective delivery of all local and international training programmes. Reporting to the COO, this role oversees operational excellence, quality assurance, instructor management, compliance, and international project delivery while supporting ISTC’s strategic growth and client satisfaction objectives.


Main responsibilities:



  • Lead and manage training operations, scheduling, resources, equipment, and training logistics.
  • Oversee the successful delivery of local and international training projects, ensuring deadlines, budgets, and client expectations are met.
  • Maintain and enhance quality, compliance, and accreditation standards across all training activities.
  • Manage instructor recruitment, development, competency assessment, and performance.
  • Support the development and review of training programmes to ensure alignment with industry standards and client requirements.
  • Provide technical expertise to support customised client training solutions.
  • Drive continuous improvement in operational processes, training delivery, and service excellence.



Requirements


Qualifications & Experience



  • Significant experience within the fire service, emergency response, or a related industry.
  • Proven track record of managing training operations, projects, budgets, and teams.
  • Strong understanding of international fire and safety training standards, accreditations, and compliance requirements.
  • Experience leading quality management and audit processes.
  • Excellent leadership, communication, stakeholder management, and organisational skills.
  • Strong problem-solving abilities with a proactive and results-driven approach.
  • Proficiency in project management and training management systems.



What we are looking for



A strategic and hands-on leader who can balance operational excellence with quality assurance, inspire high-performing teams, and support ISTC’s continued growth both locally and internationally.


What we offer



  • Competitive salary package commensurate with experience.
  • Relocation and expatriate support for international candidates.
  • Health Insurance
  • Wellbeing reimbursements
  • An exciting career opportunity alongside a strong team

Frequently Asked Questions

Is the salary disclosed for the ISTC - Head of Operations, Training and Quality position at albertamt?
The salary for this ISTC - Head of Operations, Training and Quality role at albertamt is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ISTC - Head of Operations, Training and Quality position at albertamt located?
This ISTC - Head of Operations, Training and Quality role at albertamt is based in Hal Far, Malta. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the ISTC - Head of Operations, Training and Quality role at albertamt full-time or part-time?
This is listed as a Full Time position. It is posted as a ISTC - Head of Operations, Training and Quality role at albertamt.
How do I apply for the ISTC - Head of Operations, Training and Quality position at albertamt?
Click the "Apply Now" button on this page. You will be redirected to albertamt's official application portal hosted on bamboohr where you can submit your application directly.
When was the ISTC - Head of Operations, Training and Quality job at albertamt posted?
This ISTC - Head of Operations, Training and Quality position at albertamt was posted on Jul 15, 2026. Apply as soon as possible β€” early applications are often reviewed first.
ISTC - Head of Operations, Training and Quality
albertamt
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