Intern - Customer Lifecycle Management
ketto· Marketing > Product Marketing.
About this role
Community Manager Intern
Location: Mumbai
Experience: Freshers
Employment Type: Internship (6months)
About the Role
We are looking for an enthusiastic and people-oriented Community Manager Intern to help us build, manage, and grow our user communities.
The ideal candidate should enjoy interacting with people, creating engaging conversations, and coming up with creative ways to keep communities active and valuable for users.
Key Responsibilities
- Assist in managing and growing WhatsApp communities.
- Engage with community members on a daily basis and encourage active participation.
- Plan and execute engaging activities such as polls, quizzes, challenges, discussions, and Q&A sessions.
- Create and share relevant and engaging content within communities.
- Monitor conversations and understand user interests, feedback, and concerns.
- Help onboard new members and ensure they have a smooth community experience.
- Organize online events, sessions, challenges, and other community activities.
- Identify ways to improve engagement, participation, and retention within communities.
- Track basic community metrics such as participation, active members, and engagement.
- Coordinate with internal teams wherever required to address user queries or feedback.
What We're Looking For
- Fresh graduate or currently pursuing a degree in Marketing, Communications, Management, Psychology, or a related field.
- Excellent written and verbal communication skills.
- Strong interpersonal skills and ability to interact with different types of users.
- Creative and proactive approach to community engagement.
- Comfortable using WhatsApp and social media platforms.
- Good understanding of what makes online communities engaging and interactive.
- Strong organizational and coordination skills.
- Ability to work in a fast-paced startup environment.
Good to Have
- Prior internship/project experience in Community Management, Social Media, Content, Customer Engagement, or Events.
- Experience managing college communities, WhatsApp groups, clubs, or online communities.
- Experience organizing online/offline events or activities.
What You'll Learn
- Hands-on experience in WhatsApp community building and management.
- Community engagement and user interaction.
- Content and engagement planning.
- Understanding user behaviour and community dynamics.
- Planning and executing community activities and events.
- Measuring and improving community engagement.
Frequently Asked Questions
Is the salary disclosed for the Intern - Customer Lifecycle Management position at ketto?
The salary for this Intern - Customer Lifecycle Management role at ketto is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Intern - Customer Lifecycle Management position at ketto located?
This Intern - Customer Lifecycle Management role at ketto is based in Mumbai, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Intern - Customer Lifecycle Management role at ketto full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Intern - Customer Lifecycle Management role in the Marketing > Product Marketing. department at ketto.
Which team or department does the Intern - Customer Lifecycle Management at ketto belong to?
This Intern - Customer Lifecycle Management position is part of the Marketing > Product Marketing. department at ketto. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Intern - Customer Lifecycle Management position at ketto?
Click the "Apply Now" button on this page. You will be redirected to ketto's official application portal hosted on keka where you can submit your application directly.
When was the Intern - Customer Lifecycle Management job at ketto posted?
This Intern - Customer Lifecycle Management position at ketto was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Intern - Customer Lifecycle Management
ketto
You'll be redirected to ketto's official application page on keka.