Intake Director
momsmeals
Intake Director
goldenstepsaba· Administration
About this role
Overview
Intake Director
Golden Steps ABA | Full-Time | HybridCompetitive Annual Salary: $125,000-$150,000 plus bonus
Every family’s path to care begins with a conversation. Golden Steps ABA is looking for an Intake Director to make that first experience responsive, compassionate, and clear while building the team and processes needed to support a growing, multi-state organization.
In this hybrid role, you’ll lead our Intake Representatives, oversee the journey from initial inquiry through admission, and partner with teams across the business to help families access care.
Responsibilities
What you’ll do
- Lead, coach, and develop Intake Representatives.
- Oversee patient inquiries and referrals, ensuring timely follow-up and a supportive experience for families.
- Manage the intake pipeline and improve responsiveness, scheduling, and conversion.
- Use performance data to identify bottlenecks and improve workflows.
- Resolve complex intake matters and maintain accurate, consistent documentation.
- Partner with Clinical Operations, Staffing, Credentialing, Revenue Cycle Management, Marketing, Finance, and Business Intelligence to make onboarding smoother.
Qualifications
What you’ll bring
- A bachelor’s degree or equivalent professional experience.
- At least three years of leadership experience in healthcare operations, patient access, intake, admissions, or customer service.
- Experience in healthcare, behavioral health, ABA, or a related field.
- Experience coaching teams and improving operational performance.
- Confidence using metrics, Excel, and a CRM, EMR, or patient management system.
- Strong communication, sound judgment, and a commitment to the families we serve.
Benefits
Why Golden Steps ABA?
We offer opportunities for leadership development and continuing education, along with competitive PTO, paid sick leave, medical, dental, and vision insurance, and a 401(k) with company match.
Ready to help families take the next step toward care? Apply to join Golden Steps ABA as our Intake Director.
Frequently Asked Questions
What is the salary for the Intake Director role at goldenstepsaba?
The listed salary for this Intake Director position at goldenstepsaba is USD 125K–150K. This is an FULL TIME role.
Where is the Intake Director position at goldenstepsaba located?
This Intake Director role at goldenstepsaba is based in Englewood Cliffs, NJ, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Intake Director role at goldenstepsaba full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Intake Director role in the Administration department at goldenstepsaba.
Which team or department does the Intake Director at goldenstepsaba belong to?
This Intake Director position is part of the Administration department at goldenstepsaba. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Intake Director position at goldenstepsaba?
Click the "Apply Now" button on this page. You will be redirected to goldenstepsaba's official application portal hosted on icims where you can submit your application directly.
When was the Intake Director job at goldenstepsaba posted?
This Intake Director position at goldenstepsaba was posted on Sep 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Intake Director
goldenstepsaba · 💰 USD 125K–150K
You'll be redirected to goldenstepsaba's official application page on icims.