INTAKE DIRECTOR
cityofnewyork
Intake Director
momsmeals· Customer Care - Intake
About this role
Mom’s Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is looking for an experienced Intake Director to lead our client intake teams.
The Intake Director provides strategic leadership and oversight of all intake operations supporting members and participants served through commercial insurance plans, Medicare Advantage, state Medicaid programs, Managed Medicaid organizations, and Older Americans Act (OAA) nutrition programs. This role is responsible for ensuring the efficient, accurate, and compliant management of referrals, eligibility verification, service authorizations, enrollment processes, and related intake activities. The Intake Director collaborates closely with referral sources, payers, care managers, providers, and internal departments to facilitate seamless service access, optimize operational performance, and maintain regulatory compliance while delivering high-quality member experience.
The Intake Director develops and manages intake workflows, performance metrics, quality standards, and staff development initiatives to ensure exceptional customer service and operational efficiency while supporting organizational growth and contractual compliance.
Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.
#MomsMeals
Benefits include:
PTO, holiday pay and holiday of choice
401(k) match
Life insurance
Short-term disability
Health, dental and vision insurance
Maternity/paternity leave
Health savings account (HSA)
Flex spending accounts (FSA) – health and dependent
Location: 3210 SE Corporate Woods Dr, Ankeny, IA 50021
Frequently Asked Questions
Is the salary disclosed for the Intake Director position at momsmeals?
The salary for this Intake Director role at momsmeals is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Intake Director position at momsmeals located?
This Intake Director role at momsmeals is based in Ankeny, IA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Intake Director role at momsmeals full-time or part-time?
This is listed as a Full Time, Hybrid position. It is posted as a Intake Director role in the Customer Care - Intake department at momsmeals.
Which team or department does the Intake Director at momsmeals belong to?
This Intake Director position is part of the Customer Care - Intake department at momsmeals. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Intake Director position at momsmeals?
Click the "Apply Now" button on this page. You will be redirected to momsmeals's official application portal hosted on lever where you can submit your application directly.
When was the Intake Director job at momsmeals posted?
This Intake Director position at momsmeals was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Intake Director
momsmeals
You'll be redirected to momsmeals's official application page on Lever.