Intake Coordinator - Remote

About Us

Specialized Care for the Patients Who Need It Most.

NeuroPsychiatric Hospitals (NPH) is dedicated to providing unparalleled service to our patients, team members, physicians, and families. We dare to do things differently, bringing together compassionate care, specialized expertise, and an interdisciplinary approach to meet the unique needs of those we serve. It is this commitment that distinguishes NPH as the healthcare provider of choice.

As a national leader in behavioral healthcare, NPH specializes in caring for patients with acute psychiatric and complex medical needs. Our hospitals provide patient-centered care through an interdisciplinary, multi-specialty approach, ensuring our patients receive the specialized support they need when they need it most.

With locations in Indiana, Michigan, Texas, Ohio, and Arizona, we are expanding access to our unique model of care across the United States. Join NPH and become part of a team that is daring to do things differently and making a lasting difference in the lives of our patients, families, and communities every day.

Overview

NPH is growing the Clinical Intake Coordinator team to serve our patients and intake function across all markets for both day and night shifts. The Clinical Intake Coordinator will work on a remote team that will have a high impact on patient outcomes and success.  

Benefits of joining the NPH Clinical Intake Team

• Remote working environment
• Competitive hourly rates
• Cell phone stipends
• Medical, Dental, and Vision Insurance
• NPH 401(k) plan with up to 4% Company match
• Employee Assistance Program (EAP) Programs
• Generous PTO and Time Off Policy
• Special tuition offers through Capella University
• Work/life balance with great professional growth opportunities
• Employee Discounts through LifeMart

Available Shifts and Hours

Our schedule provides flexibility through 12-hour shifts in a remote setting. The Intake Coordinator will work 3 days per week (36 hours) with the opportunity to work up to 40 hours. The NPH Clinical Assessment team has openings for qualified RNs for nights and days in all 3 markets

Responsibilities

Clinical Intake Coordinator Responsibilities

• Plan, direct, and evaluate potential patients through assigned referral system
• Establish consistent communication with admitting hospitals to ensure a best-in-class admission process for patients, families, and NPH team members.
• Works with Outreach Managers to assess the needs of patients in accordance with the Pre- Screening Evaluation Form and initiates
• Builds a positive relationship with our physicians, physician office staff, and hospitals to help market our facilities and their services.
• Educate discharge planners, physicians, and other appropriate referral sources for admissions into the facilities.

Qualifications

Clinical Intake Coordinator Requirements

• Master's Degree in social work, psychology, counseling, human services, nursing or public health field required.
• Current and active LPN or RN license in state of residence preferred. Social work licensure in the state of residence preferred.
• CPR and CPI certification required and obtained during orientation, if applicable.
• Minimum of 1 year of experience working in an acute psychiatric admissions department preferred.
• Experience in marketing, community relations, or discharge planning preferred.
• Familiarity with a referral system a plus; we use NaviHealth and Transferral
• High aptitude for muti-tasking and using technology in a fast pace environment
• Proven customer service and communication skills to handle questions and concerns in a professional and timely manner

Responsibilities

Clinical Intake Coordinator Responsibilities
- Plan, direct, and evaluate potential patients through assigned referral system
- Establish consistent communication with admitting hospitals to ensure a best-in-class admission process for patients, families, and NPH team members.
- Works with Outreach Managers to assess the needs of patients in accordance with the Pre- Screening Evaluation Form and initiates
- Builds a positive relationship with our physicians, physician office staff, and hospitals to help market our facilities and their services.
- Educate discharge planners, physicians, and other appropriate referral sources for admissions into the facilities.