Infrastructure Technician II

Essential Functions: 

• Provide team leadership and supervision
• Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.
• Supervise and perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
• Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
• Prepare BOMs for materials and labor.
• Infrastructure survey and design.
• Execute project milestones and test plans.
• Complete project closeout deliverable packages, Test Results, As-Built, Pictures, and Quality Audits. 
• Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.

Education Requirements:

• Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.

Experience Requirements:

• 5+ years of combined experience in a Site Support Technician and/or  Infrastructure Technician role (or similar experience)

Other Qualifications, Skills & Certifications:

• CNET CNCI, 
• BICSI Installer (INST1),
• BICSI Installer 2 copper/fiber (INSTC/INSTF)
• BICSI Technician (TECH)
• Manufacturer certifications
• Valid driver’s license may be required

Competencies

• Basic Computer Skills
• Proven ability to install, terminate & test low voltage cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable and fiber optic cable..
• Installation of cable pathways, conveyances (e.g. ladder, trays, support systems)
• Through-wall penetration systems
• Advanced knowledge of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
• Advanced knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
• Advanced knowledge of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.
• Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
• Ability to read and interpret floor plans, wiring diagrams, and other installation documentation
• Ability to carry up to 30 lbs. and lift up to 50 lbs.
• Ability to climb ladders and work from heights

This job description is designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason.

Black Box is an Equal Opportunity Employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

What’s in it for You at Black Box Network Services?

Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members. 

Black Box Network Services offers a competitive total rewards benefits package that includes medical, dental, and vision coverage, in addition to a wide variety of additional benefits like a 401K, life insurance, employee assistance programs, fitness reimbursements, identity theft protection, education/scholarship programs and more!

We understand attracting great talent requires going beyond just competitive compensation and benefits.  Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements.  We have no shortage of opportunities.  If you are looking for a business that allows for individual reward and growth, we are the place for you!

Description

Essential Functions: 

• Provide team leadership and supervision
• Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.
• Supervise and perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
• Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
• Prepare BOMs for materials and labor.
• Infrastructure survey and design.
• Execute project milestones and test plans.
• Complete project closeout deliverable packages, Test Results, As-Built, Pictures, and Quality Audits. 
• Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.

Education Requirements:

• Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.

Experience Requirements:

• 5+ years of combined experience in a Site Support Technician and/or  Infrastructure Technician role (or similar experience)

Other Qualifications, Skills & Certifications:

• CNET CNCI, 
• BICSI Installer (INST1),
• BICSI Installer 2 copper/fiber (INSTC/INSTF)
• BICSI Technician (TECH)
• Manufacturer certifications
• Valid driver’s license may be required

Competencies

• Basic Computer Skills
• Proven ability to install, terminate & test low voltage cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable and fiber optic cable..
• Installation of cable pathways, conveyances (e.g. ladder, trays, support systems)
• Through-wall penetration systems
• Advanced knowledge of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
• Advanced knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
• Advanced knowledge of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.
• Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
• Ability to read and interpret floor plans, wiring diagrams, and other installation documentation
• Ability to carry up to 30 lbs. and lift up to 50 lbs.
• Ability to climb ladders and work from heights

This job description is designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason.

Black Box is an Equal Opportunity Employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

What’s in it for You at Black Box Network Services?

Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members. 

Black Box Network Services offers a competitive total rewards benefits package that includes medical, dental, and vision coverage, in addition to a wide variety of additional benefits like a 401K, life insurance, employee assistance programs, fitness reimbursements, identity theft protection, education/scholarship programs and more!

We understand attracting great talent requires going beyond just competitive compensation and benefits.  Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements.  We have no shortage of opportunities.  If you are looking for a business that allows for individual reward and growth, we are the place for you!

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