Implementation Manager
profound
Implementation Manager
bobyard· Post Sales
About this role
About Bobyard
Bobyard uses AI to take contractors from a set of plans to a bid in minutes instead of weeks. We're Series A backed by 8VC, Primary, and Pear ($35M — 2x the median raise), and our customers are running real construction jobs on Bobyard right now, not sitting through a demo.
About the Role
Implementation Manager owns the first 45 days of every new Bobyard customer's life — from signed contract to a live, trained, adopting account. We're building this role because launch quality can't keep depending on whichever CSM happens to pick it up; it needs one owner running a repeatable process. You'll win when a customer is fully launched fast, and when the CSM who inherits the account never has to ask what happened before they showed up.
What You'll Do
Turn every AE/SE handoff into a scoped, confirmed launch plan within 48 hours of signature
Configure each account and run the kickoff and hands-on training that gets real crews using Bobyard, not just clicking through a demo
Drive customers to their first completed workflow and their first real adoption milestone inside 45 days
Run reinforcement sessions and office hours that catch stragglers before they quietly churn
Chase blockers down with Customer Success and Product until they're actually resolved, not just logged
Document goals, stakeholders, risks, and product feedback well enough that a CSM can pick up an account cold
Deliver a formal handoff to the CSM that closes every exit-criteria box before you move on
What We're Looking For
2+ years owning SaaS customer onboarding or implementation for a real portfolio of accounts, not one enterprise deal at a time
Hands-on comfort configuring a software product yourself — you don't wait on someone else to click the buttons
You've personally run live training sessions for non-technical or field-based users
A track record of hitting a defined launch/time-to-value SLA, and you know your actual numbers
Sharp, structured written communication — your handoff docs are why a CSM never has to re-ask a question
Comfortable owning 10+ concurrent launches without dropping details
Genuinely energized by construction, trades, or other real-world industries
Nice to Have
Experience in vertical SaaS or construction tech
Familiarity with CRM or onboarding tooling (Salesforce, Asana, Notion)
Experience building an onboarding playbook from scratch at an early-stage company
Bilingual (Spanish or otherwise) — useful with field crews
What We Offer
$100,000–$125,000 base salary, plus equity. Based in San Francisco, on-site with the team at 101 2nd Street.
Comp Philosophy
We are proud to offer competitive, top-of-market compensation because we want to celebrate the dedicated people who ship amazing work and drive our success. Our individual compensation is thoughtfully tailored based on your role, experience, and contributions, alongside performance-based rewards.
Frequently Asked Questions
What is the salary for the Implementation Manager role at bobyard?
The listed salary for this Implementation Manager position at bobyard is USD 100K–125K. This is an FullTime role.
Where is the Implementation Manager position at bobyard located?
This Implementation Manager role at bobyard is based in San Francisco. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Implementation Manager role at bobyard full-time or part-time?
This is listed as a FullTime position. It is posted as a Implementation Manager role in the Post Sales department at bobyard.
Which team or department does the Implementation Manager at bobyard belong to?
This Implementation Manager position is part of the Post Sales department at bobyard. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Implementation Manager position at bobyard?
Click the "Apply Now" button on this page. You will be redirected to bobyard's official application portal hosted on ashby where you can submit your application directly.
When was the Implementation Manager job at bobyard posted?
This Implementation Manager position at bobyard was posted on Aug 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Implementation Manager
bobyard · 💰 USD 100K–125K
You'll be redirected to bobyard's official application page on Ashby ATS.