Implementation Manager
profound
Implementation Manager
Nextep· Operations
About this role
Nextep's implementation managers are the primary point of contact for our new clients, helping them navigate through the onboarding process and delivering an organized and flawless experience. We are looking for someone who loves to build relationships with company leaders and employees. If you love working with people, are an expert decision maker, and can project manage like a pro, this could be the position for you!
About the role:
- Our implementation team ensures our clients have a flawless first impression of Nextep. By managing the client process for the first 90-120 days, you'll oversee the client experience and transition them to their new service team.
- Conduct comprehensive assessments of client needs and requirements. Gather and analyze data to determine the appropriate HR solutions and services required for each client
- Develop and manage project plans, outlining tasks, milestones, and deliverables. Monitor progress, identify potential roadblocks, and proactively address issues to ensure timely implementation
- Ideally, you're a natural communicator and presenter. From trainings and demos to client meetings, you'll do a lot of talking.
- The implementation team also works closely with all of our departments, including sales, so you'll learn all the ins-and-outs of the Nextep experience.
About you:
- You have a strong heart for the best customer experience
- You have a high school diploma or equivalent
- You have experience in successfully working with challenging high-level officials within organizations
- Ideally, you have some payroll industry or HRIS experience.
About benefits:
- 100% paid health, vision, and dental insurance for employees
- Up to 12 weeks of paid parental leave
- 401(k) matching
- Employer paid telehealth services, including mental health resources
About us:
Nextep has four values that you’ll find in our employees and our clients: people, transparency, entrepreneurial spirit, and celebrating success. Our people are the core of our business, so we believe in lifting them up, celebrating their accomplishments, and hiring great coworkers for them.
We are a Professional Employer Organization (PEO), we work hand-in-hand with small and mid-sized companies to provide HR services including payroll, benefits, human resources, risk & compliance, and more. Last but not least, Nextep is a certified Great Place To Work!
Frequently Asked Questions
Is the salary disclosed for the Implementation Manager position at Nextep?
The salary for this Implementation Manager role at Nextep is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Implementation Manager position at Nextep located?
This Implementation Manager role at Nextep is based in Norman, Oklahoma, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Implementation Manager role at Nextep full-time or part-time?
This is listed as a Full time position. It is posted as a Implementation Manager role in the Operations department at Nextep.
Which team or department does the Implementation Manager at Nextep belong to?
This Implementation Manager position is part of the Operations department at Nextep. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Implementation Manager position at Nextep?
Click the "Apply Now" button on this page. You will be redirected to Nextep's official application portal hosted on workable where you can submit your application directly.
When was the Implementation Manager job at Nextep posted?
This Implementation Manager position at Nextep was posted on Aug 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Implementation Manager
Nextep
You'll be redirected to Nextep's official application page on workable.