Guest Services Supervisor
accorhotel
Guest Services Supervisor
About this role
Company Description
From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.
Job Description
The Guest Services Supervisor oversees daily front-of-house operations to ensure exceptional guest experiences. This role supports the Guest Services/Front Desk team by providing leadership, resolving escalated concerns, maintaining service standards, and ensuring smooth and efficient operations at all guest touchpoints.
Qualifications
Your experience and skills include;
- Previous pre-opening and Accor experience is an advantage.
- Excellent communication and customer service skills
- Strong proven leadership qualities and management skills
- Ability to maintain high service levels under pressure.
What is in it for you;
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Competitive compensation package
- Company discounts in room rates and F&B outlets
- Free meal, free shuttle, free uniform
- Monthly service charge from the hotel
- Life and accident insurance and HMO benefit
Additional Information
What is in it for you;
- Competitive compensation package
- Company discounts in room rates and F&B outlets
- Free meal, free shuttle, free uniform
- Life and accident insurance and HMO benefit
Frequently Asked Questions
Is the salary disclosed for the Guest Services Supervisor position at accorhotel?
The salary for this Guest Services Supervisor role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Services Supervisor position at accorhotel located?
This Guest Services Supervisor role at accorhotel is based in Clark Freeport Zone, PAMPANGA, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Services Supervisor role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Services Supervisor role at accorhotel.
How do I apply for the Guest Services Supervisor position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Services Supervisor job at accorhotel posted?
This Guest Services Supervisor position at accorhotel was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Services Supervisor
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.